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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
369 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 369 reviews

July 27, 2022

This is the best service department, always helpful and nice. Recommendations for services. I would highly recommend Jaguar and Land Rover of Annapolis. More

by Mira Buzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mira is the best!!, Jonathan Monias
Jul 27, 2022 -

Jaguar Land Rover Annapolis responded

Thank you for the recommendations here at Jaguar Annapolis. We look forward to helping you with any of your future needs.

July 24, 2022

Excellent service assisted me in getting a new tire and fitting me in their schedule More

by Dedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Jul 25, 2022 -

Jaguar Land Rover Annapolis responded

Your review is much appreciated, Dedee. We welcome you back to Jaguar Annapolis at any time.

July 22, 2022

Very accommodating and tremendous professionalism. Great progress reports, friendly, and met all time and cost estimates. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R
Jul 23, 2022 -

Jaguar Land Rover Annapolis responded

Jeff, we thank you for taking the time to write a review, and we're happy that our Service Team provided you with an accommodating and professional experience. We hope you'll think of Jaguar Annapolis next time your vehicle requires service.

July 22, 2022

Service is good. Told me the car had some issues and reduced the price. Not sure what the issue exactly but at least they tell you. Took the deal and hope for the bes More

by Yu P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Poole, Douglas Carson
Jul 23, 2022 -

Jaguar Land Rover Annapolis responded

Dear Yu -- We are glad to be told that you had a great experience with our Service Team here at Jaguar Annapolis. We are grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

July 20, 2022

Skip was terrific. Was very thorough and did not make any assumptions and showed us all the potential options including looking at vehicles that were being shipped. More

by jimstan11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Tate
Jul 20, 2022 -

Jaguar Land Rover Annapolis responded

I am pleased to be told that you had such a magnificent interaction with our dealership. We very much appreciate your commenting with this great recommendation on DealerRater. We look forward to seeing you again.

June 19, 2022

Awesome Service Department - Jonathan was great and I appreciate how quickly they got the work completed More

by tjohnson7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Jun 20, 2022 -

Jaguar Land Rover Annapolis responded

Hello! Thank you for choosing Jaguar Annapolis. We appreciate your business. Our Service Team will always be here to provide you with quick and knowledgeable service when you need it. We look forward to your next visit.

May 20, 2022

They have great customer service and very efficient in getting your vehicle back to you! More

by Powder50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Jr
May 21, 2022 -

Jaguar Land Rover Annapolis responded

Thank you for the positive feedback. Don't hesitate to come back to Jaguar Annapolis for all your automotive needs.

May 13, 2022

Ready for me when I arrived. Service was quick and well done. Handled regular maintenance and part replacement quicker than expected. More

by Charliestjohnsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above .
May 13, 2022 -

Jaguar Land Rover Annapolis responded

Hello, We are pleased to learn about your timely service experience. Thank you for choosing Jaguar Annapolis and please let us know if we can be of any further assistance.

April 26, 2022

The staff was super attentive and friendly! I told the gentleman who handled my service appointment that I had somewhere to be at 2:30 and he assured me he would have it done by 1:00. As I was More

by sheldonnfraser88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Apr 27, 2022 -

Jaguar Land Rover Annapolis responded

Sheldon, I appreciate you taking the time to write a review and sharing your positive experience with our service department. We are glad to learn your vehicle is tuned up and back on the road in superb condition! We look forward to seeing you and your vehicle at the next service appointment. William Colgate General Manager BColgate@penskeautomotive.com

April 23, 2022

From the receptionist to my he parts gentlemen to the Service rep JR everyone was very helpful and pleasant More

by kathleenbye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentlemen in the parts room to JR
Apr 24, 2022 -

Jaguar Land Rover Annapolis responded

Thank you for choosing to visit Jaguar Annapolis. Our team was happy to assist you.

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