Jaguar Land Rover Annapolis

The service was fast and it was easy to schedule an appointment online. The hours were very convenient. Comfortable lounge with coffee. appointment online. The hours were very convenient. Comfortable lounge with coffee. More

I brought my 1998 Jaguar sedan in for an errant dash light, and was told that I'd have a $195 diagnosis charge. A couple of days later, JR called and said that they couldn't diagnose the problem until light, and was told that I'd have a $195 diagnosis charge. A couple of days later, JR called and said that they couldn't diagnose the problem until they replaced a brake switch, that they couldn't get the switch from their usual sources and that they would try to find one online, and then told me they didn't work on old Jaguars, something that I wish I'd been told before I left the car with them. In a later call, JR suggested that I go online and buy the part myself, and have it shipped to the dealership. That was pretty much the last straw, and I told them to have the car ready and I'd pick it up. I did so, took it to an independent mechanic who got the brake switch in one day and fixed the problem.. It's hard to be angry with these folks - at least they zeroed out the bill and washed the car for me, but I did waste a lot of time with no result from them. More

I like going to this dealership because they go out of their way to make you feel good about bringing your vehicle to them for service. I travel about 50 miles round trip just to get Jaguar service with t their way to make you feel good about bringing your vehicle to them for service. I travel about 50 miles round trip just to get Jaguar service with them instead of going to a closer one which is about 11 miles from my house. My service representative JR informs me of what is needed and helps me in recommending services that I may require to keep my 2014 Jaguar running great. More

One of the best car buying experiences. Bill Colgate and Marlon Saenz were extremely professional, and above all patient with me thru the process. It was a long process spanning over 6 mo Bill Colgate and Marlon Saenz were extremely professional, and above all patient with me thru the process. It was a long process spanning over 6 months due to a custom order. From my first email to them and thru the process, both Bill and Marlon were stellar! This dealership should be awarded the dealer of the year as far as Im concerned. Thank you - I hope we can do business in the future. More

I had a Great Experience, compared to other Jaguar dealerships I have encountered. Even when you missed placed my appointment, you found a way to accommodate me. dealerships I have encountered. Even when you missed placed my appointment, you found a way to accommodate me. More

My service person (JR) was excellent knowledgeable and professional my service was preferred in a timely manner and correctly professional my service was preferred in a timely manner and correctly More

Outstanding service and professionalism. Extremely efficient with my time and provided extensive feedback regarding current maintenance and future recommendations Extremely efficient with my time and provided extensive feedback regarding current maintenance and future recommendations More

Fantastic team that made the buying experience effortless. Wilmer, Frank, and Sol made you feel like family! effortless. Wilmer, Frank, and Sol made you feel like family! More

Excellent customer service and buyer experience. I will purchase another vehicle there again, for sure. I will purchase another vehicle there again, for sure. More

Very good experience. Work was done in a timely manner all worked out well .Also appreciate how they cleared my vehicle.That was awesome. Work was done in a timely manner all worked out well .Also appreciate how they cleared my vehicle.That was awesome. More