
Jaguar Land Rover Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
Showing 375 reviews
Mike Kelly is the best! He is on top of every aspect of the process. When I came to pick up my XJ Jaguar it was washed and waiting out front to with the air on on a 90 day. the process. When I came to pick up my XJ Jaguar it was washed and waiting out front to with the air on on a 90 day. More
The dealership was clean, and the staff was courteous, and friendly. The check in of the cars with appointments went quickly. The waiting area was fine. and friendly. The check in of the cars with appointments went quickly. The waiting area was fine. More
Although the world is turned upside down due to the pandemic; somehow the integrity of this dealership remained intact. Special attention paid to the safety pandemic; somehow the integrity of this dealership remained intact. Special attention paid to the safety More
I have been talking my car to this dealer for over 18 Yrs; great service; great people - missed Matt but JR has stepped into the position and is doing a great job; a great asset to your company. Yrs; great service; great people - missed Matt but JR has stepped into the position and is doing a great job; a great asset to your company. More
Every time I go for service I am impressed by the courtesy and efficiency. I truly feel that they care and do not recommend something that I do not need. courtesy and efficiency. I truly feel that they care and do not recommend something that I do not need. More
As always service was great car returned quick and clean . Staff was friendly the dealership was clean no snacks but great coffee was provided.thanks . Staff was friendly the dealership was clean no snacks but great coffee was provided.thanks More
It was a great experience. They treated us great the sale manager Sol, Frank, Travis everybody great team we appreciate everything. My brother and his wife is coming to buy a Range Rover manager Sol, Frank, Travis everybody great team we appreciate everything. My brother and his wife is coming to buy a Range Rover More
The service rep was excellent, very friendly and personable. He explained everything that he recommended that the car would need done. I would definitely recommend that everyone has J.R as their ser personable. He explained everything that he recommended that the car would need done. I would definitely recommend that everyone has J.R as their service advisor. More
Excellent service department! Always professional and friendly service. Provide a fully report on my car with recommendations right away. I was able to wait and get my car back same day! friendly service. Provide a fully report on my car with recommendations right away. I was able to wait and get my car back same day! More
I'm very dissatisfied with the level of professionalism from the general manager. The general manager got involved with my deal, and he would not be able to negotiate a deal since the dealership had to mak from the general manager. The general manager got involved with my deal, and he would not be able to negotiate a deal since the dealership had to make a crazy deal with the previous owner of the vehicle. What gets under my skin is that you blatantly said that this previous customer purchased vehicles from you before from other places you have worked. The bottom line is if you can make a deal for one customer, this should be done for ALL of your customers. More