Jaguar Land Rover Asheville

Excellent service These guys have very good sales people who know customer service, will do business again when my company needs another set of cars for our corporate f These guys have very good sales people who know customer service, will do business again when my company needs another set of cars for our corporate fleet. More

Too bad the service is not great on these now in demand cars The service manager seeds to back to the Tire and Muffler Shop in New Jersey where he came. No knowledge, no people skills, and does not even underst The service manager seeds to back to the Tire and Muffler Shop in New Jersey where he came. No knowledge, no people skills, and does not even understand Land Rover issues. More

Warren, Was the most knowledgeable Land Rover person I Warren, Was the most knowledgeable Land Rover person I have ever talked to. Even though he knew he would not get the sale from me because I live a Warren, Was the most knowledgeable Land Rover person I have ever talked to. Even though he knew he would not get the sale from me because I live across the country from him he still spend lots of time with me on the phone and email answering all my questions. Jud More

I have had a Land Rover for 8 years here in Asheville. On the whole, it has been a very good vehicle. I have had a few problems over the years and have taken it to the dealership. They have never given On the whole, it has been a very good vehicle. I have had a few problems over the years and have taken it to the dealership. They have never given me good service. On most occasions, it takes more than one trip to solve a problem. One time, I did around $3000 worth of work to the front end. My wife complained a month or two later about the way it was handling in the rain. Came to find out they forgot to align the front end after the work, cost me 2 very expensive tires. I took it one time to get a rear door latch replaced, they replaced the wrong side because, neither before or after did they confirm the problem or solution. I had to return and pay a second time to do the work on the other side. Last time, I took it for a transmission issue. I felt that I had a leak. They "checked" it and, of course, told me I needed a new transmission. I asked them to top off the transmission fluid and let me know if it was still showing the symptoms. They did and told me that it was still slipping significantly and that I should get a new $4500 transmission. I went and picked it up, no symptoms. I till it somewhere else where they confirmed a leak and fixed it. More