Jaguar Land Rover Bellevue

Great Service Service was prompt and the car was ready at the expected time. I worked with Shane and the overall experience was great. I'll definitely keep coming Service was prompt and the car was ready at the expected time. I worked with Shane and the overall experience was great. I'll definitely keep coming back even after the warranty expires. More

no pressure This was the easiest transaction for purchasing a vehicle I have ever had. None of the back and forth nickel and diming I have experienced at other de This was the easiest transaction for purchasing a vehicle I have ever had. None of the back and forth nickel and diming I have experienced at other dealerships. I would definitely recommend Alec and the team More

Awesome, easy-going experience! My husband and I loved working with Jaguar Land Rover. Not only did they work around our schedules but they made us feel welcome when we were finally My husband and I loved working with Jaguar Land Rover. Not only did they work around our schedules but they made us feel welcome when we were finally able to make it in! They had quick and clear communication via text and email and were very knowledgeable in person. Robb and Layla were also both extremely upbeat and outgoing, making our car buying experience fun and completely stress free! More

Good experience, great people Although I don't recall all their names, everyone I interacted with was great. My service advisor Sally Kuhlman was terrific. It's difficult to rate Although I don't recall all their names, everyone I interacted with was great. My service advisor Sally Kuhlman was terrific. It's difficult to rate the entire entry/drop-off/facility experience since it was a temporary space, but I look forward to the remodel of the service facility being completed. Certainly the facility prior to remodeling needed a facelift, so I'm glad to see they're making the investment. It's not rocket science that if you charge premium prices for service, customers should expect a premium experience all-around. You've nailed it people-wise...now I hope you've put that same attention into the rest of the service experience. More

My Land Rover Experience I was amazed by Bellevue Land Rover from the minute I walked through the door when we were greeted by a warm hello. Robb, our salesman, was wonderful I was amazed by Bellevue Land Rover from the minute I walked through the door when we were greeted by a warm hello. Robb, our salesman, was wonderful to work with. Even though the cars in the lot were covered with snow, he took the time to clean two cars off so I could see them. After I bought the car I was given a loaner car so that all my add ons could be installed. The car was very clean as was the whole facility. However, all that was not as important as how we friendly everyone was from Robb to the Service Manager, Adam. The dealership was a class act. More

Very frustrated that electrical issue is still not fixed Very frustrated that electrical issue is still not fixed since we bought the car (stereo and backup camera) we have had this issue and they are stil Very frustrated that electrical issue is still not fixed since we bought the car (stereo and backup camera) we have had this issue and they are still not working. More

Scheduling the service appointment was fairly straight forward. I appreciated the intake process during drop off in which I was able to effectively communicate what my concerns and needs were for the vehi forward. I appreciated the intake process during drop off in which I was able to effectively communicate what my concerns and needs were for the vehicle. I received an initial summary of what service would be performed and any updates were provided through a convenient text messaging service. A major benefit was the shuttle service that Land Rover provides when your car is in service. All service was completed as anticipated and I am highly satisfied with the results. When it was time to pick up the car, the process was quick and easy as well. All around good experience. More

Clean facilities, friendly staffs, prompt check in for services, transparency, free WiFi and complimentary beverages, transportation available upon request. I would definitely return for services services, transparency, free WiFi and complimentary beverages, transportation available upon request. I would definitely return for services More

Helped me out a lot! They were super busy when we showed up but the girl at reception was playing it cool. The guy that I assume was her manager was running around all stressed out though. He needs to take up but the girl at reception was playing it cool. The guy that I assume was her manager was running around all stressed out though. He needs to take a chill pill. More

Painless experience! We knew the car we were going to purchase and just wanted a fast and painless process. Nam and Natalie handled everything and did it with speed and pr We knew the car we were going to purchase and just wanted a fast and painless process. Nam and Natalie handled everything and did it with speed and professionalism. More