Jaguar Land Rover Bellevue

Sergey was excellent no pressure Love our new range rover overall experience was great. We already had an idea going in what we wanted. No pressure from Sergey go see him if you're lo Love our new range rover overall experience was great. We already had an idea going in what we wanted. No pressure from Sergey go see him if you're looking for a great car buying experience More

Bought car Nicest and detailed people! Will only buy future cars there! From the salesman to the used car looking new with a full tank when I left!! Nicest and detailed people! Will only buy future cars there! From the salesman to the used car looking new with a full tank when I left!! More

Excellent customer service and communication. RobIn Myers our representative does an excellent job communicating what needs to be done and why. It’s not always fun spending money on maintenance an RobIn Myers our representative does an excellent job communicating what needs to be done and why. It’s not always fun spending money on maintenance and repairs but she makes the experience so pleasant . She is truly a gem to work with. She is direct , honest and knowledgeable! We have had several Range Rovers over the years and she has not once been anything but perfect. Guess she never has any bad days! More

Grease marks on white leather Alina gave excellent service but whoever replaced the brakes left black grease marks on my drivers side white leather on the door panel. I used the La Alina gave excellent service but whoever replaced the brakes left black grease marks on my drivers side white leather on the door panel. I used the Land Rover leather cleaner but it’s still not totally off. This is quite upsetting and as a luxury car dealer this is absolutely terrible. More

Good experience of car purchasing at Land Rover Bellevue Had chances to visit this dealership, and a salesperson, Michael was always on my need. He was so kind and tried to listen all my inquiries. Very pro Had chances to visit this dealership, and a salesperson, Michael was always on my need. He was so kind and tried to listen all my inquiries. Very professional and no pressure at all. Great experience of car buying! Highly recommend Michael if anyone looking for a car at this dealership. Thanks, Michael. More

My first electric car After much research and soul searching I decided to go Electric and landed upon the IPace. After my first test drive I was pretty much sold, but Mich After much research and soul searching I decided to go Electric and landed upon the IPace. After my first test drive I was pretty much sold, but Michael and Jeff took me over the hump and provided excellent customer service along the way. It was a great experience overall and I absolutely love the car. Well done Jaguar and everyone at Jaguar of Bellevue. More

Very pleasant car buying experience and thrilled with the vehicle. Everyone I encountered was very professional and efficient and made the process as painless as possible. Thanks to all. vehicle. Everyone I encountered was very professional and efficient and made the process as painless as possible. Thanks to all. More

Excellent So happy to see Mr. Makhanov, he is nice and gentle person, very professional and patient, explained all the details about the car, finance and mainte So happy to see Mr. Makhanov, he is nice and gentle person, very professional and patient, explained all the details about the car, finance and maintenance etc. amazing car, good person. More

Excellent experience Zoran and team were so professional and thoughtful in assisting my husband and I in finding the new perfect car for us at the right price. We will def Zoran and team were so professional and thoughtful in assisting my husband and I in finding the new perfect car for us at the right price. We will definitely go back in the future for all of our new automobile needs. More

Interesting experience overall While the ordering process was good as I custom ordered and the delivery process was also fairly good..there were some delivery problems and now some While the ordering process was good as I custom ordered and the delivery process was also fairly good..there were some delivery problems and now some reliability issues. First, the original shipment and receipt date varied by about 1 month. Not a big deal as in the end it all worked out for me as far as my costs around disposition of prior vehicle. However, the uncertainty and then sudden rushed nature of the close of the transaction were very problematic. I was told it'd be one particular/day time for delivery and then it changed and I only had 48 hours to come and get it or they could sell it! Well that's fine if you don't happen to be out of town which I would venture to guess the average person buying a $100K car might travel a bit for work. For whatever reason we couldn't do the delivery and then we kept missing the time and date to do it. I had left voicemails and text messages to sort it out..it did finally work out and our guy, Nam did a great job explaining the experience. There were a number of experiences that were minor though that lead to my lower rating which is about the car and the service. First, Sales guy, Sergey was very good, kind reasonable. Finance also was fine but weirdly enough I ordered and shopped with Rachel but then they switched me to Sergey which was just weird since she really did all of the selling and even on the finance related sales stuff she did that too..however commissions work out she really should have the commission. Next, Technology issues: Remote Start app totally unreliable in fact really could leave you stranded if you are planning to use it to open your car say for your kids when you are on the mountain and you want your kids to get stuff out of your car and are counting on the app to open it up..well don't count it it..it isn't reliable. Next, when using Android Auto there is no easy way to park..the camera button isn't dedicated so every single night when I go into my garage I have to press multiple buttons to see my car's front camera to park safely. Next, the car didn't come with the Data Plan activated which seems to stop certain things from working. The kick sensor wasn't working on one side, the Route Planner app wasn't working, So after about 30 days of having the car with about half of the time being in the shop..don't get me started about calling customer support for LandRover that was a true disaster. The guy knew absolutely nothing about my car and had no business talking to customers about technology issues. More