
Jaguar Land Rover Bellevue
Bellevue, WA
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Service department Alina was outstanding- provided excellent customer service. Car was ready on time and she kept me updated on the service needs and price. I would reco Alina was outstanding- provided excellent customer service. Car was ready on time and she kept me updated on the service needs and price. I would recommend her anytime and will ask for her and n the future. More
Great Service / Great Communication I had to bring in my car for an emergency engine situation. Thomas got me in quickly. He even greeted me at the front desk since the receptionist wa I had to bring in my car for an emergency engine situation. Thomas got me in quickly. He even greeted me at the front desk since the receptionist was busy on the phone call. It was a quick drop off, he had a loaner car ready for me, and he kept in touch with me the 2 days my car was being serviced.. I like that they can send text updates - makes it really easy. Thomas was also very professional. More
Great service From driving up, to signing out first class service. I was greeted as I drove up, showed where to go and offered coffee all with in 2 minutes. Paper From driving up, to signing out first class service. I was greeted as I drove up, showed where to go and offered coffee all with in 2 minutes. Paperwork was ready the loaner car, and out the door within 10 minutes. More
Excellent My experience was amazing, I was able to walk in, test drive the vehicle I wanted and make an informed decision with now pressure or haggling. My experience was amazing, I was able to walk in, test drive the vehicle I wanted and make an informed decision with now pressure or haggling. More
Sales is fine, Service is poor Service is quite poor. You call they tell you one thing. Show up on site and tell you another. Communication is lacking and some of the advisors are r Service is quite poor. You call they tell you one thing. Show up on site and tell you another. Communication is lacking and some of the advisors are rude. More
I bought a Used car from Land Rover of Bellevue. They I bought a Used car from Land Rover of Bellevue. They showed me a Car Fax that stated the vehicle had never been in an accident. After I discovered I bought a Used car from Land Rover of Bellevue. They showed me a Car Fax that stated the vehicle had never been in an accident. After I discovered while getting the car serviced at another dealership that the SUV had been in 2 previous accidents and structurally repaired improperly. I notified Land Rover of Bellevue and their General Manager of the problem. Upon contacting the General Manager at Land Rover Bellevue he stated that “he has no legal obligation to reveal any accident”. He refused to take any responsibility and stated, “Car Fax is just a tool to sell used cars at Land Rover Bellevue and is often not accurate. Then he told me he would not compensate me for buying a damaged car.” I ask all my friends and colleagues at Microsoft, Amazon and all United States active duty military and Veteran family’s to PLEASE do not buy a car from Land Rover of Bellevue. They are dishonest and should not be trusted. They sell cars that have not been checked out. The sell wrecked and damaged cars and hurt you financially and out your family’s at potential risk. More
Best car buying experience Sergey M. is the best sales person I’ve ever encountered. He knew his inventory well, was prompt to help and answer all questions in depth. His knowle Sergey M. is the best sales person I’ve ever encountered. He knew his inventory well, was prompt to help and answer all questions in depth. His knowledge and friendliness made this experience fun and easy. Sergey was very diligent and is determined to help, hes genuinely interested in helping his customers. Will follow this guy to other dealerships. More
Great customer service Good dealership with Good people.I bought Range Rover there and I like it.Sergey is good sales person to deal with.I recommended to my friends Good dealership with Good people.I bought Range Rover there and I like it.Sergey is good sales person to deal with.I recommended to my friends More
Thank you! Jeff the process effortless. We worked together on going through the various cars and options. Rachel was amazing. I could not be happier. Thank you! Jeff the process effortless. We worked together on going through the various cars and options. Rachel was amazing. I could not be happier. Thank you! More
Annual maintenance Service from staff and technicians is always to notch. Although warranty for use of a loaner car had expired, they were more than willing to set up in Service from staff and technicians is always to notch. Although warranty for use of a loaner car had expired, they were more than willing to set up in a rental car. They kept me informed step by step of the progress. Good job all around. More