
Jaguar Land Rover Bellevue
Bellevue, WA
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Excellent Customer Service Sheneta Dailey was wonderful in seeing that the work got done properly. She is attentive to the customers and I choose to go to this Land Rover dealer Sheneta Dailey was wonderful in seeing that the work got done properly. She is attentive to the customers and I choose to go to this Land Rover dealership for service primarily because of her. Thank you. More
Comprehensive and pleasant Sheneta did a fantastic job in explaining what my service Options were, the cost and how long it would take. She provided transportation options as w Sheneta did a fantastic job in explaining what my service Options were, the cost and how long it would take. She provided transportation options as well. Great experience. More
Totally professional My wife and I had been looking for a nice used vehicle for a bit and found it at this dealership. We were treated professionally and didn't get the us My wife and I had been looking for a nice used vehicle for a bit and found it at this dealership. We were treated professionally and didn't get the usual bs that you sometimes get when shopping for cars. We also didn't spend all day there either, we negotiated a deal and were out very quickly after that. I couldn't say enough good about them. I will absolutely look to them again when in the market. More
Attentive Service from Sheneta I took my Evoque in for its first service. Sheneta made sure all my questions were answered and even had a tech talk to me when I needed more details. I took my Evoque in for its first service. Sheneta made sure all my questions were answered and even had a tech talk to me when I needed more details. But the biggest effort made was when my sentimental Seahawks lanyard disappeared from my car during the service. Sheneta quickly figured out that it got sucked up by the vacuum and she dug through the garbage to get it back for me. That is someone devoted to customer service! Thank you Sheneta for going above and beyond!!!! On another note in general for the service department....since my software in the car was upgraded the radio presets were erased and the clock was off. Maybe consider setting those things back up for the customer. And to the person that vacuumed my car when it swallowed my lanyard - that's a big chunky item to go through the vacuum and it must have been noisy. Maybe they should have worried about what they just sucked up since it was obviously not an old french fry or M&M and stopped the vacuum to look at what they had just sucked up. More
F Pace Think my service person was Natalie! She was great and the service took a couple of days but I had a loaner car so no problem for me!! Think my service person was Natalie! She was great and the service took a couple of days but I had a loaner car so no problem for me!! More
Land Rover Bellevue is the best ! I would not go anywhere else for service or purchase - purchase and service the experience is top notch ! and alway very accomondating - very kind & I would not go anywhere else for service or purchase - purchase and service the experience is top notch ! and alway very accomondating - very kind & respectful More
outstanding service our service provider was outstanding. she fulfilled our needs and answered all of our questions on our car. she was very prepared and efficient with t our service provider was outstanding. she fulfilled our needs and answered all of our questions on our car. she was very prepared and efficient with the paper work. More
Great new car experience! Michael and Robb were extremely helpful and enjoyable to work with on the purchase of our new F-Pace. We would highly recommend Bellevue Jaguar, and Michael and Robb were extremely helpful and enjoyable to work with on the purchase of our new F-Pace. We would highly recommend Bellevue Jaguar, and specifically Michael and Robb, to anyone looking to purchase a top quality new car or SUV. More
First Service for my Discovery I have all good things to say about the service that I received. No doubt about it. But the shock to me was the price tag associated with it. $475. I have all good things to say about the service that I received. No doubt about it. But the shock to me was the price tag associated with it. $475.96 + tax does not include an oil change. A $499.95 includes an oil change. Does that mean that the oil change only costs $23.99. I would prefer to do that over spending $475.96 for some basic tests which other luxury cars dealerships do it for free for e.g. tire rotation, reset service level indicators, clean battery cable ends, check wipers, check and top fluids, check tire pressure, check for under vehicle leaks, etc. More
Best car buying experience I’ve ever had! Jaguar Land Rover was amazing to work with, from the GM, to the salesman, to the finance dept. There was no pressure, they were all very knowledgeable Jaguar Land Rover was amazing to work with, from the GM, to the salesman, to the finance dept. There was no pressure, they were all very knowledgeable and made me feel welcome. I will absolutely but my next car from them! More