Jaguar Land Rover Bellevue

Purchase experience with Michael Franzi I really enjoyed every aspect of my purchase experience working with Michael. His customer service was a 10 out of 10. What makes Michael unique is I really enjoyed every aspect of my purchase experience working with Michael. His customer service was a 10 out of 10. What makes Michael unique is how authentic and genuine he is. You can truly tell he has your best interests in mind every step of the way. Michael is a true professional. Very knowledgeable, attentive, an excellent guide through the entire experience. Thank you for a wonderful experience and helping me find the perfect Land Rover vehicle. More

Nice customer service They have good customer service, very friendly, Marcos make sure that we are both ok, very accomodating, easy to talk with both the finance and front They have good customer service, very friendly, Marcos make sure that we are both ok, very accomodating, easy to talk with both the finance and front one which is marcos More

Great customer obsession First dealer that gave us what we needed. Focused on what my wife needed and wanted and not on me. Made my wife feel like she was an important part of First dealer that gave us what we needed. Focused on what my wife needed and wanted and not on me. Made my wife feel like she was an important part of the buying experience. More

Some nice repairs, but didn't find the problem :( Brought my car to checkout some idling and stalling issues, as well as to fix up a few dings and scratches. The idling and calling couldn't be replica Brought my car to checkout some idling and stalling issues, as well as to fix up a few dings and scratches. The idling and calling couldn't be replicated (which is frustrating) so it was never fixed, although they did recharge my auto-start battery, and updated the software which was nice. Alina did a great job getting the dings and scratches fixed up, with a seamless paint touch up, and buffing out of small scratches. She did all she could to make sure I was happy with how the car looked. I'll always go back to Alina for help with my car. It's expensive to go to the dealer for service, but at least I'm getting a really good job done. More

In and out quickly! Alina and Land Rover are doing such a good job lately of expediting the service experience and getting you out the door! I was super impressed and it Alina and Land Rover are doing such a good job lately of expediting the service experience and getting you out the door! I was super impressed and it was easy to pass the little time I had with the awesome coffee machine and fresh cookies! More

New Purchase Experience Michael Franzi has been absolutely superb from the moment we were introduced to the moment I drove away in my new car. And, he is still following up Michael Franzi has been absolutely superb from the moment we were introduced to the moment I drove away in my new car. And, he is still following up to ensure that my continued experience with Land Rover is nothing short of perfection. As this is my first Land Rover, I arrived with a seemingly infinite list of questions for Michael. To my delight, he showed extreme patience, diligence, and integrity when responding to each inquiry. I commend Land Rover of Bellevue for hiring specialists like Michael. My wife was so impressed with Michael that she wanted me to purchase a Land Rover from him, even if she preferred a different vehicle! Thank you for making my experience so positive -- I look forward to building a lasting relationship. -Tim More

Service review I had great experience at Range Rover -Bellevue. Robin was my service advisor was very professional and friendly. Great communication through the proc I had great experience at Range Rover -Bellevue. Robin was my service advisor was very professional and friendly. Great communication through the process. Thank you. More

Called just before trip for annual service while away Alina fit my car in as she had some cancels and could accommodate getting the service and some small additional items done. Thank you very much. Alina fit my car in as she had some cancels and could accommodate getting the service and some small additional items done. Thank you very much. More

Check Engine Light and Computer update The service at Jaguar Land Rover in Bellevue couldn't have been better. I had a seamless drop off and was able to communicate the issue with my car. I The service at Jaguar Land Rover in Bellevue couldn't have been better. I had a seamless drop off and was able to communicate the issue with my car. I was done quickly and the car was repaired, washed and ready the next day. Great! More

Awesome experience! Thank you Alina Fit me in and out in shortest time ever! Had a tire issue and service advisor was able to get me a loaner AND fix car in about 3 hours Fit me in and out in shortest time ever! Had a tire issue and service advisor was able to get me a loaner AND fix car in about 3 hours More