Jaguar Land Rover Bellevue

16k maintenance,same problems for ent system and brakes Sheneta is fabulous. Helpful and kind Just entertainment system and brakes are my headaches. Same old same old problems. Ent system was acting out Sheneta is fabulous. Helpful and kind Just entertainment system and brakes are my headaches. Same old same old problems. Ent system was acting out again today.. not sure what The dealer can do at this point. Updated software way to many times... More

Don’t trust Zoran Told me he wouldn’t get me the code to my vehicle that I should have been provided and wasn’t after I purchased because the deal was already signed an Told me he wouldn’t get me the code to my vehicle that I should have been provided and wasn’t after I purchased because the deal was already signed and why should he. More

Nothing resolved I brought my car to resolve six issues. They returned the vehicle saying five have been resolved, when in fact NOTHING has been resolved. Back to squ I brought my car to resolve six issues. They returned the vehicle saying five have been resolved, when in fact NOTHING has been resolved. Back to square one. They are still waiting for a part on the last issue (broken bushing). I scheduled a service a month later to install the bushing, but when I went to the service department to confirm, they said there was no appointment on record so then I had to explain the problem again and reschedule my appointment. More

2019 F-Pace purchase My experience was great! Rob was very knowledgeable about the cars we tried out. Very appreciative of the way he and Dimitri and Rachael worked with u My experience was great! Rob was very knowledgeable about the cars we tried out. Very appreciative of the way he and Dimitri and Rachael worked with us! More

Our experience with Land Rover and Michael the sales associa Effective and courteous sales staff. Micheal listened to our concerns. Michael is respectful and highly knowledgeable of all of the vehicles. Effective and courteous sales staff. Micheal listened to our concerns. Michael is respectful and highly knowledgeable of all of the vehicles. We would recommend the Land Rover dealership and Michael as a great sales associate. More

Positive Sales Experience The interaction involving the purchase of our car was low stress and very professional. The sales associate and finance manager went out of their way The interaction involving the purchase of our car was low stress and very professional. The sales associate and finance manager went out of their way to accommodate us and make it a pleasant transaction. More

90K service Very courteous service advisor, didn't push for any additional services, very helpful in trying to help address service issues. Expected the car to be Very courteous service advisor, didn't push for any additional services, very helpful in trying to help address service issues. Expected the car to be cleaned air pressure checked as part of the full service. More

Standard Only two experiences for routine annual service, both times with hiccups. First time, was scheduled before service was due so I had to be rescheduled Only two experiences for routine annual service, both times with hiccups. First time, was scheduled before service was due so I had to be rescheduled for later date. I bought my car there and explained what the appointment was for when originally scheduled, but seems they didn’t look at dates until I arrived. Not a big deal except I live 90 minutes away - inconvenient 3 hours of unnecessary travel. Second time was to be full day for software update download/installation. Failed to notice upon intake that it couldn’t be done on the specific system I had, so another 3 hours of wasted travel to/from dealership. People are friendly, loaner cars are nice, routine oil change & scheduled seems fine. As for coordination, communication, etc, I’ve had better experiences at Ford, Mini, & Jeep dealers. Not what I expected from a ‘luxury’ brand. More

Efficient client focus experience This was the least stressful and efficient car purchase I have every had. Not a lot of haggling. I expressed how I could move forward with a purchase This was the least stressful and efficient car purchase I have every had. Not a lot of haggling. I expressed how I could move forward with a purchase and the Sales/Management team quickly navigated the path to meet my needs. I believe my total time from walking in the door to driving away in my new car was just over 1 hour. More

Knowledgeable, professional, no pressure (maybe) I purchased a Jaguar earlier this year from the dealer so I felt comfortable calling when I saw a used vehicle I was interested in. Everything was goi I purchased a Jaguar earlier this year from the dealer so I felt comfortable calling when I saw a used vehicle I was interested in. Everything was going great with Alec, my salesman, until I mentioned that I needed to sleep on the decision. The manager, Adam Gallardo, came in and let me know that if I didn’t buy the car today, the price would increase tomorrow by 13%. He explained that they made a mistake on the price and in the morning the price would be higher. I wasn’t going to be pressured into making the sale that day so I left. I contacted Alec in the morning and we were able to make the deal at the advertised price. If this was a sales ploy, it didn’t go well for me. More