Jaguar Land Rover Bellevue

Everyone very helpful Didn't know what we wanted when we walked in. Lots of help...lots of input. I would say they bent over backwards to make us happy. Didn't know what we wanted when we walked in. Lots of help...lots of input. I would say they bent over backwards to make us happy. More

We came, you satisfied pretty simple on our part. We arrived with a desire and left with without hassle. Mr. Jeff Boon was outstanding in his efforts. NataIie, in financ pretty simple on our part. We arrived with a desire and left with without hassle. Mr. Jeff Boon was outstanding in his efforts. NataIie, in finance was outstanding. I've been a customer for a long time. I would recommend your establishment to any inquiry....gtbh More

Exceptional Service Eric at Land Rover Bellevue was excellent to work with. He was knowledgeable of my service concerns and addressed them respectfully. My issues were re Eric at Land Rover Bellevue was excellent to work with. He was knowledgeable of my service concerns and addressed them respectfully. My issues were resolved with one visit and Eric communicated often with me during the two days that my vehicle was in service. You don't always get this kind of professionalism and quality of communication from service advisors and I really appreciated it. More

Great service Brought the car in over the weekend when service was closed. Team did a great job and were happy to help.set me up with a loaner and checked the car i Brought the car in over the weekend when service was closed. Team did a great job and were happy to help.set me up with a loaner and checked the car in More

Knowledgeable & Professional! When I contacted GM Dmitri, about a couple of suspected warranty items, he immediately connected me with Eric to get things handled, pronto! When I a When I contacted GM Dmitri, about a couple of suspected warranty items, he immediately connected me with Eric to get things handled, pronto! When I arrived, Eric first educated me on the nuances of my highly complex & intelligent F-Pace, then got me into a service loaner. Within a couple hours, he called to confirm issues and say parts were ordered! Easy as that! More

Sheneta is a star!!! The service I received at your dealership was top notch. Shenita helped me when I was upset and in crisis due to damage to my car. She texted me daily The service I received at your dealership was top notch. Shenita helped me when I was upset and in crisis due to damage to my car. She texted me daily and kept me in the loop. I would definitely come back, though I hope I don’t have to anytime soon. More

Quick Service I called on my way to work to inquire about fixing my turn signal and I was able to come right in and get it fixed quickly - no charge. And my car wa I called on my way to work to inquire about fixing my turn signal and I was able to come right in and get it fixed quickly - no charge. And my car was washed and vaccumed too. The Front Desk staff also provided a nice greeting, Shenata walked me out to my car when finished and the gentleman who washed my car opened my door for me (very nice). More

Outstanding customer service Alina, my service advisor, always provides excellent customer service. My vehicle was repaired quickly and Alina stayed in communication with me throu Alina, my service advisor, always provides excellent customer service. My vehicle was repaired quickly and Alina stayed in communication with me throughout the entire process. Thank you so very much! More

Consistently poor experience I brought my vehicle in to fill the DEF. I told the women at the front desk that the service engine light came on the day before. It's a red alert so I brought my vehicle in to fill the DEF. I told the women at the front desk that the service engine light came on the day before. It's a red alert so was concerned. When they checked me out the rep told me that the engine service light was on and wanted to make me aware. I was puzzled as to why they didn't investigate it. She said I would need to bring it back for diagnostics. I asked her how comfortable she was letting me drive away with a red service light. She said she would look at the code. She checked and could not see a code. I mentioned it had come on before for brief period of time and she said to bring it back when it was consistently on. I got the impression they didn't have enough people to look at it but didn't say that. I would have understood that. She also said it wasn't on the form so they didn't look at it. Really? This is such poor customer service. I drove away with the engine light on. Fortunately it went off the next day so am assuming I don't have an issue but can't be sure. We've had issues every time we've brought it in and am dread even making an appt. I can't wait for the warranty to be done and will find a reputable place to service my vehicle. More

Great service. Excellent experience. Alina made room for me during a very busy time. It was very much appreciated. I look forward to working with her again. Excellent experience. Alina made room for me during a very busy time. It was very much appreciated. I look forward to working with her again. More