Jaguar Land Rover Bellevue

Excellent Purchase Experience Great customer service. Zoran and Layla were helpful, pleasant and very professional. It was an easy process and they didn’t keep me waiting. Team and Great customer service. Zoran and Layla were helpful, pleasant and very professional. It was an easy process and they didn’t keep me waiting. Team and staff was polite, knowledgeable, and made the experience positive. I look forward to working with them again on future purchases. More

Awesome We didn’t set out to buy a Land Rover.. Michael was so great to work with and the whole process from beginning to end was just pleasant. We didn’t set out to buy a Land Rover.. Michael was so great to work with and the whole process from beginning to end was just pleasant. More

Shouldn't have been necessary It's taking Jaguar a while to figure out this "over-the-air" update thing. My car's recall was strictly a software update, which Jaguar should have be It's taking Jaguar a while to figure out this "over-the-air" update thing. My car's recall was strictly a software update, which Jaguar should have been able to do without me leaving my car at the dealership overnight. That said, the drop-off and pick-up went fine. They got me in a loaner. They were thorough in investigating an issue with the center console computer occasionally taking a while to boot up. More

Third times a charm Took range rover in for annual maintenance. technician forgot to reset computer and servicd required light came on next day. Was told to bring it bac Took range rover in for annual maintenance. technician forgot to reset computer and servicd required light came on next day. Was told to bring it back and it would take 10 minutes. It took over an hour. Later that day a double beep sound started happening for no apparent reason randomly. Called and was told I need to bring it back again that something needs to be reset. I had a similar bad experience one year ago where I had to bring back the car after a general maintenance. My car is 2 years old with 24k miles. More

This is only a test, disregard the rating My overall rating is actually 4/5, and I would recommend this service center. The reason for the visit was not Sales, but Service. The e-mail I got My overall rating is actually 4/5, and I would recommend this service center. The reason for the visit was not Sales, but Service. The e-mail I got asking me to take this survey had the title, "Was Jaguar Land Rover Bellevue awesome?" I think this can bias your responses. I'm going in to answer this survey being primed with the word "awesome." Also, I may think that I shouldn't answer the survey unless my experience was "awesome." The last time I filled out a survey with dealerrater.com, they invited me to leave a Google Maps review after I submitted a favorable rating. I'm wondering whether dealerrater.com will invite me to leave a Google Maps review after submitting an unfavorable rating. If so, then that's an indicator that dealerrater.com is biasing Jaguar Land Rover Bellevue's Google Maps rating by only directing people who leave favorable ratings to leave Google Maps ratings. More

Didn't take care of issue. I brought in my FPACE for a regular annual service. I brought it in Friday for an appointment on Monday. When I called at noon they had not started I brought in my FPACE for a regular annual service. I brought it in Friday for an appointment on Monday. When I called at noon they had not started the service as it somehow was not registered. It was finally done at the end of the day. However, I also mentioned that one of the keys was not working. It stopped working after about 1.5 years. Again, somehow they forgot to troubleshoot that key so I was delayed an extra 45 minutes at the service place while they looked at it. Bottom line, it's broken and unless I bought key insurance I will have to buy a new one. Key insurance??? It's been 2 days and still no word on how I get a new key. More

Fast and efficient Buying a car can be a tedious affair but I found the people at Jaguar Land Rover Bellevue to be very responsive and efficient. I drove a few vehicles Buying a car can be a tedious affair but I found the people at Jaguar Land Rover Bellevue to be very responsive and efficient. I drove a few vehicles, and they were patient and responsive to all my questions and needs. More

Smooth experience Making the appointment, getting the work done, and picking up the vehicle went very smooth. I will return for service in the future. Thank you Making the appointment, getting the work done, and picking up the vehicle went very smooth. I will return for service in the future. Thank you More

Rachel Abielmona I started out with a phone call and e-mail Rachel answered all my questions and concerns. A few days later I took a drive to Bellevue from Bremerton . I started out with a phone call and e-mail Rachel answered all my questions and concerns. A few days later I took a drive to Bellevue from Bremerton . To make a long story short working with Rachel was easy and pleasant. it hast to be the best experience i have ever had at a car dealership More

Ridiculous service I left my car for a simple thermostat replacement. By day 3 it was still in the shop. My service advisor called in sick but nobody was assigned to my I left my car for a simple thermostat replacement. By day 3 it was still in the shop. My service advisor called in sick but nobody was assigned to my car in his absence. Never again. More