
Jaguar Land Rover Bellevue
Bellevue, WA
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She is the friendliness adverser ever Sheneta LOVE adverser Sheneta Dailey. The best services A+++++++ I had a great experience working with Sheneta many times. Shee was friendly, kind, and fun LOVE adverser Sheneta Dailey. The best services A+++++++ I had a great experience working with Sheneta many times. Shee was friendly, kind, and funny. I LOVE HER. Thank you Sheneta More
Zoran rocks We had already agreed on price of a car from Larson. We were ready to get to move forward and found out car had multiple owners. . To be fair they off We had already agreed on price of a car from Larson. We were ready to get to move forward and found out car had multiple owners. . To be fair they offered us another car but at point we felt dishonesty and decided to think about it. We decided to go Bellevue Land Rover. While checking inventory online we chatted with Rachel and made an appointment with Zoran. Within 30 minutes Zoran gravie me a call back . We went in to see him next day we share the estimate from Larson . He found us a similar car and was able to match Larson deal. In and out with 2 hours. Thank you Zoran and thank you Bellevue Larson More
Great and easy experience. Started out with an email from overseas in Afghanistan. Brent and everyone made the pre sale experience so easy. All I had to do was show up, take a t Started out with an email from overseas in Afghanistan. Brent and everyone made the pre sale experience so easy. All I had to do was show up, take a test drive, give the car a good once over, and away I went. What a great experience. More
Serguei made a difference Great service and speed in the processing of a car lease. The biggest kudos to Serguei who is a great asset to range rover, an employee that goes abov Great service and speed in the processing of a car lease. The biggest kudos to Serguei who is a great asset to range rover, an employee that goes above and beyond for his customers. We were very pleased and would love to refer friends as future customers to him. More
i expected a little better Given that I made the appointment ahead a time for a day when a loaner was available I expected that one would be available and i wouldn't have to wai Given that I made the appointment ahead a time for a day when a loaner was available I expected that one would be available and i wouldn't have to wait for an Enterprise car. This added unnecessary time to the appointment. Also, if the service require the battery be removed I would make sure to set back the original settings, not leave the time and date back to 2005. I know these sound like minor things, but at the price charged you would expect a better service. More
The JLR team made an expensive oil change enjoyable My RRS Needed a simple oil change and inspection - Alina made it an enjoyable and efficient experience, and Toshi provided his usual great shuttle ser My RRS Needed a simple oil change and inspection - Alina made it an enjoyable and efficient experience, and Toshi provided his usual great shuttle service. More
Please look elsewhere save yourself the headache Never seen a more resistant, non committal - lack of follow up staff. So sad I enjoy the jaguar, yet to get any feedback or follow up from this deale Never seen a more resistant, non committal - lack of follow up staff. So sad I enjoy the jaguar, yet to get any feedback or follow up from this dealership is non existent. Had a friend buy his first rover here and then when he wanted his second, lack of communication and follow through. He ended buying it in Oregon. Such crappy service for a high end car, ill be heading back to Mercedes or Audi. I can't count how many service advisors I've had over the past 2 years .... Sorry guys, when you never get back after multiple call, shame on you :( More
Great service The service I received was done correctly and on time. They kept me informed on the progress of the service through out the day. Car was washed and c The service I received was done correctly and on time. They kept me informed on the progress of the service through out the day. Car was washed and clean inside. More
Appreciate being served earlier than initially scheduled My car needed service and it was going to be several days before it could be scheduled. Shane Harrington worked his magic to get my car in several da My car needed service and it was going to be several days before it could be scheduled. Shane Harrington worked his magic to get my car in several days earlier. So appreciate his help and flexibility. More
Excellent customer service."On another level type service" I am still very astonished by the level of customer service and help I receive from the team over at this location. They're some of the most amazing p I am still very astonished by the level of customer service and help I receive from the team over at this location. They're some of the most amazing people, I have ever met in my life. The team over at this location do work magic, they went out of their way to see to it our dream came through. Honestly, It was a great pleasure doing business with Jaguar Land Rover Bellevue. Special S/O to Rachel Abielmona, Robb Russell, Katie Strelinger, and Dario Graf you guys are amazing.👏👏 More