
Jaguar Land Rover Bellevue
Bellevue, WA
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Walk-in urgent needs My battery died and when I got the car started I called to bring it in right away. Service was due anyway. Receptionist was very helpful and said I wo My battery died and when I got the car started I called to bring it in right away. Service was due anyway. Receptionist was very helpful and said I would get a service specialist when I arrived. I was assigned Alina and setting up repairs was excellent. The ability to communicate via text is terrific and saves each side tremendous time. More
Service i dropped off my car and was promptly met by new service adviser robin Myers she listened carefully to my concerns and took notes on everything that i dropped off my car and was promptly met by new service adviser robin Myers she listened carefully to my concerns and took notes on everything that needed reairs she told me the car would be available later that afternoon sure enough it was ready on time and everything was fixed More
Complex issue - Great Advice & Great Service Brought in a 09 Jag XF w/supercharger for a 30K service and a unique issue with the touchscreen. Received super service from the team and super advic Brought in a 09 Jag XF w/supercharger for a 30K service and a unique issue with the touchscreen. Received super service from the team and super advice on options and a path forward with the problem from Robin. She's a star. The mechanics do great work. And, they treat you right at every step of the way. Reception team is super nice as well. More
Enjoyable experience, efficient, froendly and direct! Excellent and professional! From the moment we walked in we felt comfortable and at ease looking. We ended up purchasing/leasing a Velar LR. The proc Excellent and professional! From the moment we walked in we felt comfortable and at ease looking. We ended up purchasing/leasing a Velar LR. The process was seamless and enjable! More
First Class Service Very impressed with Michael the mechanic and, once again, with Robin Meyer in service. Smart, experienced, friendly and thorough - much appreciated. C Very impressed with Michael the mechanic and, once again, with Robin Meyer in service. Smart, experienced, friendly and thorough - much appreciated. Consistently fast and easy to work with. More
Friendly, Knowledgeable, Committed I was so impressed with Sheneta from the very beginning. She took the time to understand exactly what the problem was with my car, even though I drop I was so impressed with Sheneta from the very beginning. She took the time to understand exactly what the problem was with my car, even though I dropped it off at the very end of the day. She was extremely friendly and a very nice person. I left on vacation the very next day and she asked if it was ok if she texted me updates about my car (only a few) which I really appreciated so I knew if it needed any additional repairs, which thankfully it did not. Sheneta kept me up-to-date on the progress and my car was ready ahead of schedule so when I returned from vacation I was able to pick up my car the very next morning. Thank you Sheneta for everything! You were wonderful to work with! More
Outstanding Everyone was incredibly accommodatingl...(and funny, bonus!). From the moment we walked in to the moment we closed the deal there was no pressure, jus Everyone was incredibly accommodatingl...(and funny, bonus!). From the moment we walked in to the moment we closed the deal there was no pressure, just helpful advice and information. More
Excellent! Excellent service with Rachel and management with Adam. Shayla in finance was a pleasure to work with. Site is well kept and clean. Car options wer Excellent service with Rachel and management with Adam. Shayla in finance was a pleasure to work with. Site is well kept and clean. Car options were very good and Rachel showed me a great car to lease. More
Fun, Classy Experience From test drive to purchase, this was an enjoyable experienced. The sales team and customer service at JLRB was courteous, kind and enjoyable. David From test drive to purchase, this was an enjoyable experienced. The sales team and customer service at JLRB was courteous, kind and enjoyable. David helped me through the car orientation and Layla in accounting was quick but careful to walk me through the paperwork. Love the kid play center!! Game changer!! More
It was a great experience Sergey was a great help to choose what I was looking for. Very thankful to him for helping me! He helped with little details on logistics. Sergey was a great help to choose what I was looking for. Very thankful to him for helping me! He helped with little details on logistics. More