Jaguar Land Rover Bellevue

Another happy customer I dropped into the Bellevue Service site on Friday to inquire about a dash-board warning light. My need for prompt service was "urgent" since I have t I dropped into the Bellevue Service site on Friday to inquire about a dash-board warning light. My need for prompt service was "urgent" since I have to drive to Bend OR on Tuesday (tomorrow) for a funeral. Alina Mars acknowledged my need for prompt attention and proceeded to expedite the required service. The ordered part arrived this morning and the installation and related service was promptly completed.. Kudos to Alina. I am a happy customer. More

Eric is just fantastic! He is a great combination of knowledge and professionalism. Just a great addition to the the Jag service team. My interaction with Jag service was He is a great combination of knowledge and professionalism. Just a great addition to the the Jag service team. My interaction with Jag service was definitely a big reason I purchased my 2nd Jaguar. Cheers Richard More

Great work by Alina. Everything correct and ON TIME. New Rear Tires with mount, balance, and 4 wheel alignment. Oil Service. Free Multipoint Inspection. Service Writer/Manager Alina was great as usual. New Rear Tires with mount, balance, and 4 wheel alignment. Oil Service. Free Multipoint Inspection. Service Writer/Manager Alina was great as usual. Tires ordered, everything done right and on time. Dealer honored the slightly expired 15% discount coupon I'd received in the mail--Win/win. Although I didn't partake this time, waiting room has very good coffee, cookies, ice tea, candy. Dealer paid for my Uber ride home/back while work was performed. Work with Alina if you have a choice. More

Thoroough and Fast Eric provided me with a helpful overview of what service would be done that day and also answered a few questions I had about the car. He thought th Eric provided me with a helpful overview of what service would be done that day and also answered a few questions I had about the car. He thought the work would take until the end of the day, so a shuttle was ordered to take me home. Fortunately it was the week of the Masters golf tournament, so I was looking forward to a few hours watching that classic tournament. Surprisingly, I had a call after about three hours that my car was done, so after an efficient Uber ride back to the dealership, I picked up my car. The "checkout" was very quick and efficient, and soon thereafter, I was on my way home. And back to the golf tournament. A very professional dealer service department! More

Robin is great Have always enjoyed working with Robin, she's consistently friendly, thorough, and quick to follow up. I didn't feel at all 'nickel and dimed' as I ha Have always enjoyed working with Robin, she's consistently friendly, thorough, and quick to follow up. I didn't feel at all 'nickel and dimed' as I have at other service centers in the past. Service was quick and they checked everything I asked them to. More

Recent service Great service, fast and friendly. Keep the friendly part up, smile, and be welcoming as the customers walk in and you will have immediate loyalty. Great service, fast and friendly. Keep the friendly part up, smile, and be welcoming as the customers walk in and you will have immediate loyalty. More

My new Range Rover David Payne was wonderful to work with, did not feel pressured and was very knowledgeable and easy to work with.. Natalie was a pleasure as well David Payne was wonderful to work with, did not feel pressured and was very knowledgeable and easy to work with.. Natalie was a pleasure as well More

No pressure Employee's were friendly. Salesman was knowledgeable, easy to talk with, and I didn't feel pressured into buying, or making a quick decision. The v Employee's were friendly. Salesman was knowledgeable, easy to talk with, and I didn't feel pressured into buying, or making a quick decision. The vehicle I test drove (F Type) was dirty and not very pleasant to look at. Wish a six figure car was more cared for. Paint was damaged by tree sap. Jaguar so far is taking care of the damage, with no blow back. More

Great customer service Buying a car is normally very stressful as you navigate the different options offered to you however Micheal was very helpful in helping us understand Buying a car is normally very stressful as you navigate the different options offered to you however Micheal was very helpful in helping us understand not only the cars, different models and features but the purchase process as well,all this combined with a very relaxed, non pressured process made our car buying experience very simple and enjoyable More

Outstanding Jag XF Service. Very convenient and thoughtful Outstanding experience. Sheneta was thorough and friendly. Service needs were met and cost was very reasonable. The car looked better than any c Outstanding experience. Sheneta was thorough and friendly. Service needs were met and cost was very reasonable. The car looked better than any car I have owned coming back from service...inside and out. Very impressive. More