
Jaguar Land Rover Bellevue
Bellevue, WA
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Overall experience was great.would prefer more status update As mentioned, the overall experience was great. Sheneta was very efficient and thoughtful. Within 15mins, she was able to setup my profile, putted dow As mentioned, the overall experience was great. Sheneta was very efficient and thoughtful. Within 15mins, she was able to setup my profile, putted down all the concerns that i had with my car and got my loaner setup so i could get back to work ASAP. I really enjoyed working with her. Some suggestions that i have for her would be providing status updates more often and in details such as what is currently being worked on and what caused the delay if any. More
Great experience The team at Jaguar Land Rover of Bellevue did a great job and made the experience as seamless and efficient as possible. Alec and Rachel helped us thr The team at Jaguar Land Rover of Bellevue did a great job and made the experience as seamless and efficient as possible. Alec and Rachel helped us through the process and we able to complete the purchase and delivery in less than two hours. More
the services is awesome The service manager Sheneta is awesome. she is very responsive and keep updated me the status about my car running boarding installation status. I am The service manager Sheneta is awesome. she is very responsive and keep updated me the status about my car running boarding installation status. I am very satisfy with the services More
Service review Took my F-Type in for speaker replacement, parts were ordered quickly and received my vehicle back within a few days. No issues and has a nice brand Took my F-Type in for speaker replacement, parts were ordered quickly and received my vehicle back within a few days. No issues and has a nice brand new loaner during the service. More
Robin Cares I came in for one of those frustrating "I heard a noise" problems, a noise that doesn't always happen and so it is hard to replicate. The first perso I came in for one of those frustrating "I heard a noise" problems, a noise that doesn't always happen and so it is hard to replicate. The first person who met me didn't seem that genuinely interested or made me feel like they didn't really believe me (they were helping Robin as she was busy). I had to repeat the issue and circumstances multiple times to them. I wasn't feeling listened to. Then Robin came and took over and everything changed. She came outside and listened whilst I explained the problem. She listened whilst I tried to replicate it and she confirmed I was not going mad and noted she heard it too. She then had the shop work on it and was bang on time to call me at 13:00 to tell me the outcome. great service and Robin made me feel like she cared - and believed me. Thank you Robin! More
No complaints, service was great. I have had a great time working with Jaguar. I like my car and have had great experiences with the service at the Bellevue Jaguar. The good quality I have had a great time working with Jaguar. I like my car and have had great experiences with the service at the Bellevue Jaguar. The good quality of my car and the service definitely match. More
Great service -- friendly and low pressure team. Just bought a new car. Super easy process. David and Marcos were very helpful, and very considerate of my schedule. I would highly recommend this d Just bought a new car. Super easy process. David and Marcos were very helpful, and very considerate of my schedule. I would highly recommend this dealership to anyone. More
Don't Waste Your Money or Time I have been having nonstop problems with my car for the last year. Nothing gets fixed, customer service sucks and product sucks. The new model is ho I have been having nonstop problems with my car for the last year. Nothing gets fixed, customer service sucks and product sucks. The new model is horrible and I have had nothing but problems. GM is no help, Service Manager is no help. No one would call me back then they damaged the interior of my car this last time I took it in for issues. I have filed 2 complaints with corporate and nothing has been done. More
No pressure - great experience Sergey was very knowledgeable about the product. There was no pressure and I am happy with my purchase. I would recommend the dealership to my frien Sergey was very knowledgeable about the product. There was no pressure and I am happy with my purchase. I would recommend the dealership to my friends and will return when its time for a new Jaguar. More
Quick and painless It was the best experience I have ever had buying a car. Pleasant staff, comfortable showroom and I love the car I bought. Would recommend this dealer It was the best experience I have ever had buying a car. Pleasant staff, comfortable showroom and I love the car I bought. Would recommend this dealership! More