Jaguar Land Rover Bellevue

2019 Velar Expeditious and fair. Least painful negotiation Ove had in many years. Sergey was able to take my leased Evoque in early. He came in on his day off to Expeditious and fair. Least painful negotiation Ove had in many years. Sergey was able to take my leased Evoque in early. He came in on his day off to get the deal done. More

Wonderful Thank you Dmitri Mordekhav, Randy Clausen and the team we worked with. You all were wonderful to work with. I cannot thank you enough for your kindn Thank you Dmitri Mordekhav, Randy Clausen and the team we worked with. You all were wonderful to work with. I cannot thank you enough for your kindness. You make it easy to continue to be a loyal customer. More

great customer services, great people, great services. i really love my sale man, and the finance person. they all friendly, helpful, and there services to me is best. i would definitely recommend to my i really love my sale man, and the finance person. they all friendly, helpful, and there services to me is best. i would definitely recommend to my friends. More

Exemplary service I brought my Rover Evoque in for service on March 6, & had an amazing experience worth sharing. From the moment I walked in, the front desk service I brought my Rover Evoque in for service on March 6, & had an amazing experience worth sharing. From the moment I walked in, the front desk service coordinator greeted me & got my checked in. Eric came out quickly after, & explained the windshield recall/check & got me set up to have one of my wheels fixed. Eric, Robin & the Coordinator treated me like a VIP! Outstanding service! More

Alina is a rockstar Everyone did great and delivered a great level of customer service, but I have to say Alina stood out and she did a great job taking me in on a short Everyone did great and delivered a great level of customer service, but I have to say Alina stood out and she did a great job taking me in on a short notice, and getting the right solution in place. Land Rover Bellevue is great. More

Theft I was grossly overcharged to repair a wire..3960 dollars. Then my hospital ID security badge and office key were stolen. Food was smashed under my fl I was grossly overcharged to repair a wire..3960 dollars. Then my hospital ID security badge and office key were stolen. Food was smashed under my floor mats. The experience there was outrageous. More

Flat tire Surprisingly quick service compared to a few visits. My service Advisor Sheneta took care of our car quickly. I learned to call her directly inste Surprisingly quick service compared to a few visits. My service Advisor Sheneta took care of our car quickly. I learned to call her directly instead of calling Service Dept to make an appointment through phone. It’s more effective and practical. We’ve gotten confused by whoever answered our call and told us about our car info we haven’t told by Advisor before. So I appreciated Sheneta’s effort to accommodate my car get fixed sooner than what I expected. More

Ok experience Arrived on time fro 8:30 drop off but had to wait 30 minutes before they took my car into service. Luckily I had my son pick me up, so I didn't have t Arrived on time fro 8:30 drop off but had to wait 30 minutes before they took my car into service. Luckily I had my son pick me up, so I didn't have to wait additional time for shuttle service to my office. I received a couple of updates on service and my options, which was good. Your new uber service is awesome and could easily manage my pickup back to the office. The pickup was similar to the drop off. I waited for about 30 minutes to get my car. after about 15 minutes my car was brought to the front after being washed. I then waited another 15 minutes without anyone talking to me, so asked again if I could get my car. Receptionist handed me my keys and I drove off. No one explained the service or any other issues/concerns. After spending almost $3k on service a friendly handshake and talk would be nice. More

Advisor was great but facility and service was . The advisor was great, just the facility is a bit old and crowd. When I went to BMW and Mercedes for service for my previous cars, their waiting are The advisor was great, just the facility is a bit old and crowd. When I went to BMW and Mercedes for service for my previous cars, their waiting area are big and nice. Also, I drove into their service area, someone would be there waiting to open the door and greet me as soon as I got off the car. When I picked up the car after service, someone would walk me out to the car (at Mercedes). But I didn't receive such service at Jaguar Landrover Bellevue. And the limited milege on the loaner seems a bit stingy. I live at Snoqualmie and work at Seattle, in between I have to pick up my daughter from Renton, so I almost went over the 75 miles limit. There was no such thing at the other 2 dealership. More

Can anyone tell me what was done I dropped my car off in the early morning. By mid day I received a text informing me that the car was ready. When I picked it up at the end of the d I dropped my car off in the early morning. By mid day I received a text informing me that the car was ready. When I picked it up at the end of the day, there was no one readily available to tell me what was done, what they found out and what was fixed. For a "high end" dealership...as they claim...the lack of follow up on the service was disappointing. More