
Jaguar Land Rover Bellevue
Bellevue, WA
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Good service Fixed all the issues had in my jaguar.. Friendly customer service and exceeds all the expectations.. Would recommend this service station. Price is re Fixed all the issues had in my jaguar.. Friendly customer service and exceeds all the expectations.. Would recommend this service station. Price is reasonable for overall service More
Great service! Thanks! It was a great experience. I was well met by Ben and he listened to my concerns and gave clear expectations on the timeline. He then communica Thanks! It was a great experience. I was well met by Ben and he listened to my concerns and gave clear expectations on the timeline. He then communicated with me for updates. The car came in great shape so thanks! More
Suspension part replacement Techs were super helpful! Went with me to listen to noise and got right on it! Eric is an awesome sales rep and Thomas was wonderful with getting me i Techs were super helpful! Went with me to listen to noise and got right on it! Eric is an awesome sales rep and Thomas was wonderful with getting me into a loaner:) amazing service! More
Thanks for making it easy I forget the name of my technician but it was very easy and no wasted time. The guy who got me the loaner vehicle was also really helpful. I forget the name of my technician but it was very easy and no wasted time. The guy who got me the loaner vehicle was also really helpful. More
Low Mileage Vehicle Like New! Purchased a Used BMW from Jaguar Land Rover Bellevue. This car had low mileage and was a trade in for an Land Rover. We were looking for a BMW Diese Purchased a Used BMW from Jaguar Land Rover Bellevue. This car had low mileage and was a trade in for an Land Rover. We were looking for a BMW Diesel and found one here. We live a couple hours away so communication was through email, texting and phone. Super great communication and follow up! When we first saw the car, it looked brand new inside and out. Very high quality used car. Elliot Autuchovich showed us the car and was extremely knowledgeable in BMW vehicles. We found Elliot to be friendly, down to earth, yet professional, low pressure and thoughtful. The car is exactly what we were looking for and it has been a joy. Only glitch we had was two car keys were promised, however, the previous owner could never located the second key. The team at Jaguar Land Rover made things right and order & mailed us a second new key! I would definitely purchase another vehicle from this dealership again. The entire experience from how you are treated when you first arrive until the process is finished was first class. More
Excellent service - great to work with I dealt with the dealership remotely, and they were absolutely wonderful to work with. They found the exact vehicle I wanted and worked to get it ship I dealt with the dealership remotely, and they were absolutely wonderful to work with. They found the exact vehicle I wanted and worked to get it shipped to Alaska from Washington. They also helped me find the right snow tires from one of their local contacts. They had incredible attention to detail and their follow up was better than my expectations. More
Battery Replacement Representative and mechanics did great job. Got back dirty car with plastic and paper floor mats left in my car when picked up car- forgot to take ou Representative and mechanics did great job. Got back dirty car with plastic and paper floor mats left in my car when picked up car- forgot to take out More
My experience was great. Everyone was friendly. I really liked how you walked through my vehicle with me and also covered my Uber rides to and from work. Overall great experience working with everyo I really liked how you walked through my vehicle with me and also covered my Uber rides to and from work. Overall great experience working with everyone. More
installation of lower grille Alina is my customer service rep. She was off on Saturday and turned it over to Ben. Service was outstanding. Out in less than an hour. Alina is my customer service rep. She was off on Saturday and turned it over to Ben. Service was outstanding. Out in less than an hour. More
Good service, looking for better communication. I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off f I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off first thing in the morning and did not receive any updates throughout the day even though I was told there would be and that I told them I'd be back around 4:30pm. I emailed asking for an update, but did not receive any communication back via email or phone call. When I got there I was told they had to replace a part so it would be another hour - which was OK, I went ahead and something to eat around town. I was then called and was told my car would be ready around 5:30. When I got there I was told they were just finishing up washing my car. Shortly after I was given keys, but they were for a different car. Then was told they're just finishing up washing it. Granted they were checking to see that the coolant leak was for sure fixed as well, but there was some remnant coolant that needed to burn off and caused a little more delay. In the end, I received my keys and left shortly after 6pm. More