Jaguar Land Rover Bellevue

Good service, looking for better communication. I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off f I have no issues with the annual maintenance that was done. I was just hoping for more communication from the service center. I dropped my car off first thing in the morning and did not receive any updates throughout the day even though I was told there would be and that I told them I'd be back around 4:30pm. I emailed asking for an update, but did not receive any communication back via email or phone call. When I got there I was told they had to replace a part so it would be another hour - which was OK, I went ahead and something to eat around town. I was then called and was told my car would be ready around 5:30. When I got there I was told they were just finishing up washing my car. Shortly after I was given keys, but they were for a different car. Then was told they're just finishing up washing it. Granted they were checking to see that the coolant leak was for sure fixed as well, but there was some remnant coolant that needed to burn off and caused a little more delay. In the end, I received my keys and left shortly after 6pm. More

3 years warranty service The service Manager Robin Myers coordination of the 3 years warranty service, loaner car and updating the progress while my car was at the shop was ex The service Manager Robin Myers coordination of the 3 years warranty service, loaner car and updating the progress while my car was at the shop was excellent. All the other supporting staffs were very professional & very pleasant. A total quality team work. More

Great and expedient care. The staff was very helpful. They answered all my questions in a sufficient manner. I would definitely recommend the service department. They also f The staff was very helpful. They answered all my questions in a sufficient manner. I would definitely recommend the service department. They also found a problem with my brakes and set up another appointment on a day and at a time that was very convenient. More

Shane and Thomas - Excellent Service! My service advisor Shane and Thomas, who assisted me with my loaner car, both were professional, personable, and efficient. They communicated effecti My service advisor Shane and Thomas, who assisted me with my loaner car, both were professional, personable, and efficient. They communicated effectively to keep me apprised at each stage of the process. More

Great sales experience Early lease return was a breeze. Randy Clausen did an excellent job showing us multiple vehicles and keeping us with Bellevue Jaguar/Land Rover dealer Early lease return was a breeze. Randy Clausen did an excellent job showing us multiple vehicles and keeping us with Bellevue Jaguar/Land Rover dealership. This our 3rd vehicle and the sales and service is always above standard. Thank you, Rick More

Jaguar of Bellevue Always enjoy visiting with the friendly team at Jaguar of Bellevue. The team always takes care of every opportunity and will work specially hard for y Always enjoy visiting with the friendly team at Jaguar of Bellevue. The team always takes care of every opportunity and will work specially hard for your dreams. More

Excellent service Diagnosis and repair was completed much faster and at a much lower cost than expected and returned very clean, as usual. Everyone was friendly and he Diagnosis and repair was completed much faster and at a much lower cost than expected and returned very clean, as usual. Everyone was friendly and helpful especially Eric Tyukalo in diagnosing the problem and keeping me informed throughout. Only problem was the wait time for an appointment, over a week. More

Vancouver, WA worth the drive! Drove up from Vancouver to look at a car. Matt Rae was awesome! Great customer service skills, patient, and his follow up is amazing. My only complain Drove up from Vancouver to look at a car. Matt Rae was awesome! Great customer service skills, patient, and his follow up is amazing. My only complaint: paying Bellevue taxes! Our taxes are lower here and the destination of goods was Vancouver, WA. I only drove up there because Matt was really good with following up and answered all my questions via text or phone call before I got there. When I got there, he spent hours working me. I’d definitely buy another car from him and recommend him. More

Updating my technology Everyone was great. There were upgrades for tech support needed. They added the apple support and set up my blue tooth. Had a loner waiting, all went Everyone was great. There were upgrades for tech support needed. They added the apple support and set up my blue tooth. Had a loner waiting, all went smoothly. More

Team work David - Sincere Michael - Cooperate Natalie - Prompt and Accurate We highly recommend this dealership. David, Michael and Natalie are hard wo David - Sincere Michael - Cooperate Natalie - Prompt and Accurate We highly recommend this dealership. David, Michael and Natalie are hard workers and they try to understand what customer want. It's not one way but 2 way business. More