Jaguar Land Rover Bellevue

Service center needs to take greater care. Its an expensive car. Interior should be treated with more care. Car was not as clean as when I brought it in. Shoe and handmarks inside vehicle. Shou Its an expensive car. Interior should be treated with more care. Car was not as clean as when I brought it in. Shoe and handmarks inside vehicle. Should also cover the seat (white leather) if car is being driven. More

Outstanding service & vehicles Totally enjoyed my leasing experience with Michael Franzi over at Land Rover/Jaguar Bellevue. It was the first time I leased a vehicle and I would do Totally enjoyed my leasing experience with Michael Franzi over at Land Rover/Jaguar Bellevue. It was the first time I leased a vehicle and I would do it all over again. I worked with Michael as well as Jed - along with Katie to do the lease papers. Everything was clear and easy to understand and they made the Whole process quite pain-free for me. I would definitely and will definitely purchase/lease from them again. And by the way, this is our 3rd Range Rover from this dealership! Totally & Highly recommend them. More

Pleasant experience. From the moment I met Alina I knew this was going to be a good experience. She was thorough, respectful and resourceful. She knew I had limited time From the moment I met Alina I knew this was going to be a good experience. She was thorough, respectful and resourceful. She knew I had limited time when picking up my car so she greeted me immedialty and she personally retrieved my car from the service holding area. Sidney, the loaner coordinator, was also a delight to work with. On the other hand, Eric Maham - another service coordinator, was very disruptive to the entire service customer area in that he was on his speaker phone. This is a small compact area and I thought he was very disrespectful to the rest of the service advisors and customers. More

Good Basic Service The staff was helpful and responsive to my needs. They provided a loaner car and completed the work in their estimated time. Pricing is a little exp The staff was helpful and responsive to my needs. They provided a loaner car and completed the work in their estimated time. Pricing is a little expensive for the work completed and the quality of the facility as it is. More

Quick and as promised The service center was overwhelmed with the amount of cars they need to service, still they were able to take my XF at noon and finish it the same day The service center was overwhelmed with the amount of cars they need to service, still they were able to take my XF at noon and finish it the same day. Much appreciated. More

Very good visit This was a very easy annual maintenance visit. I have to drive from Poulsbo to Redmond to get the maintenance check up, so they better be on their ga This was a very easy annual maintenance visit. I have to drive from Poulsbo to Redmond to get the maintenance check up, so they better be on their game too. Make sure you get Robin in Customer Service. She is very busy, but she is incredibly able and efficient. This is my 2nd visit and she was my Customer Service Rep both times. Instead of asking "me" who my Rep is, Land Rover gave told me my Rep name and she was ready for my arrival. Very different from my Toyota, where they expected me to remember who my Rep was. They also were very good at notifying me when i was done. Yes, it took longer to get done than expected, so i had to wait around a bit, but they were very nice. Overall, a good experience. Dale Mitchell More

Communication is everything I had a very positive experience in working with the team at Bellevue Land Rover, their clear dedication to delighting the customer was evident and fe I had a very positive experience in working with the team at Bellevue Land Rover, their clear dedication to delighting the customer was evident and felt authentic. It started with the salesman Adam Gallardo, who I spoke to one day while just looking at cars on the lot. He listened to me and understood I was looking for a particular type of vehicle and then indicated LR was coming out with a brand new model (Velar) and that it sounded exactly like what I was looking for. As it turned out Adam was DEAD-ON. The great work continued throughout the purchase on through my first service visit. I respect great communication, keeping me informed regarding the work o be done in the most economic fashion, the timeline that I could expect and just keeping in the loop throughout the process. John and the rest of this team are exceptional! Many thanks- Darin More

Ew auto purchase Incredibly great experience. Can’t thank Micheal and the entire team for their great customer service. Caring and pride in what they do! thank you and Incredibly great experience. Can’t thank Micheal and the entire team for their great customer service. Caring and pride in what they do! thank you and I love my car!!! More

Only Service Department that is "fun" to visit Rahim, Eric and Jake are top notch professionals. Throughout the visit, I felt like a VIP and that no matter what, my satisfaction was their number on Rahim, Eric and Jake are top notch professionals. Throughout the visit, I felt like a VIP and that no matter what, my satisfaction was their number one priority. More

Service It was professional and Robin had a great attitude. She was very kind and was helpful in extra questions I had. It was a great first experience with s It was professional and Robin had a great attitude. She was very kind and was helpful in extra questions I had. It was a great first experience with service at Jaguar Land Rover. More