Jaguar Land Rover Bellevue

Outstanding The service team at Bellevue Jaguar was excellent. I was in and out faster than they promised and everyone was happy friendly and very a coomodating . The service team at Bellevue Jaguar was excellent. I was in and out faster than they promised and everyone was happy friendly and very a coomodating . Alina Mars was very helpful and made sure I was in and out with little delay Thanks More

Great timely service - All service promises delivered on time. Post car wash could have been better ( not internally) plus the loaner car was filthy - chips in the boot/ pl All service promises delivered on time. Post car wash could have been better ( not internally) plus the loaner car was filthy - chips in the boot/ plastic bottle at back. Coffee machine out of service and old-fashioned bad coffee. For a Jag/Landrover dealership the lounge can be way cooler. Thank you for the loaner car though, much appreciated. More

Great service Robin Meyers was great. She even researched and found out that I was still in warranty so that they replacement bulb was covered. She went above and Robin Meyers was great. She even researched and found out that I was still in warranty so that they replacement bulb was covered. She went above and beyond to make sure that it was done in a timely manner. Also the new front desk girls were great. Very friendly and professional. Great service and it is much appreciated. More

professional and as requested. handled all of my request on time...gave a loaner as expected. no complaints at all. even managed to remove some sap from the outside of the car. handled all of my request on time...gave a loaner as expected. no complaints at all. even managed to remove some sap from the outside of the car. More

The day I bought my Jaguar I was very satisfied with the services I received. Buying a new car can be very stressful but I was very impressed with all of the staff at the dealer I was very satisfied with the services I received. Buying a new car can be very stressful but I was very impressed with all of the staff at the dealership More

John is awesome!! I brought my car in for its annual service as well as for the timing belt change. The reason for the timing belt change is that I was looking to trad I brought my car in for its annual service as well as for the timing belt change. The reason for the timing belt change is that I was looking to trade my car in for a new Discovery, but the manager (Dmitri) said I’d have to get the timing belt change done first and that it’d be covered by my extended warranty. Service: 5+ star – John is great! John did a great job providing frequent status updates (via text, my preferred communication channel especially while at work) and kept me informed at all times. He made sure to explain the process to me, so I had very clear expectations. He also made sure that my rental car expenses were taken care of, so it was a seamless process once I arrived to drop the rental off. I’m grateful that John was so helpful, and he definitely deserves a 5+ star rating!! I'm providing an overall rating of 4 stars because of a few factors. 1) When I made the appointment, I wasn't given the right expectations in terms of the turnaround time and process (e.g. I didn’t know at the time that when a car requires a timing belt change, it always requires approval from the warranty company and typically requires inspection meaning it will take roughly a week). I’d be responsible for the cost of a rental car (and much more) if the service was denied by the warranty provider. If I had realized that, I would have made other arrangements for transportation prior to dropping my car off. 2) I just think it’s tacky that even though I get all my services done at the dealership, I’m not eligible for a “Land Rover” equivalent “loaner” from the dealership because I didn’t purchase it there/it’s not on the factory warranty (or whatever the qualifications are). 3) I had provided a discount code prior to the service but when it came time for checkout it hadn’t been applied. I had to ask them to double check and then apply it because it was missed. Not a big deal since I checked it but would have hoped it didn’t require my due diligence and review. Overall the staff are friendly and helpful, and I always have a good experience from check-in, to shuttle services, to check-out. I’ll continue to service my car at the Bellevue dealership and still have plans to purchase my next vehicle there as well (from Nicholas Halberg, who also provides great service!). More

Brake replacement Eric got us in with a moment’s notice and also equipped us with a loaner. Service was completed when promised. All staff was courteous. Eric got us in with a moment’s notice and also equipped us with a loaner. Service was completed when promised. All staff was courteous. More

Thank you for your good service Jaguar and Land Rover Bellevue offers easy to schedule appointments, good customer service, nice location ,convenient rides or loaner cars while your Jaguar and Land Rover Bellevue offers easy to schedule appointments, good customer service, nice location ,convenient rides or loaner cars while your car is in service. More

John was Great! Took my car in for Battery and other minor issues. John did a great job of getting my car in and keeping me informed and updated. He is a great Ser Took my car in for Battery and other minor issues. John did a great job of getting my car in and keeping me informed and updated. He is a great Service Rep. for you. More

Thank you for a great purchase experience We recently bought an E-Pace at JL Bellvue dealership. Elliot was very pleasant to work with and probably one of the reasons we purchased at this deal We recently bought an E-Pace at JL Bellvue dealership. Elliot was very pleasant to work with and probably one of the reasons we purchased at this dealership. Patiently showed us all different models and helped us very much from the start till end of the sale. Thank you for a great purchase experience. More