
Jaguar Land Rover Bellevue
Bellevue, WA
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Excellent customer support , good pricing on huge selections of nice cars. And the employees are very good and friendly. I will definitely patronize them again. , good pricing on huge selections of nice cars. And the employees are very good and friendly. I will definitely patronize them again. More
A 1st Class Experience. From the moment we walked in to the dealership...signing papers...to driving out your staging area...was one of the finest car buying experiences I've From the moment we walked in to the dealership...signing papers...to driving out your staging area...was one of the finest car buying experiences I've ever had...keep up the good work.... More
Highly Recommended! With questions and concerns on my vehicle I came to the service department for help and I was greeted with Myriam. Right away she Answered every que With questions and concerns on my vehicle I came to the service department for help and I was greeted with Myriam. Right away she Answered every question I had with a smile on her face confirming that everything would go smoothly. She then gave me a personal text later that evening continuing to report the status on my vehicle and any questions I may have had. No matter the time or day she came to my need to insure me that everything was going to be worked out in my vehicle and everything was going to be to my satisfaction. With the days that followed As annoying as I may have gotten with all my continuous questions she was there to calm me. With my questions aside When it came to getting a loaner car she was adamant about having the car ready for me when I arrived. She was very quick and persistent! I, along with my friends, were and still are highly impressed! I have been to other dealerships before and I now can confidently say my expectations have increased because of Myriam. I am confident the work that Jaguar brings will be thoroughly checked and accurrently completed. Thank you to the Service Team and especially to Myriam to making my experience carefree! :) More
effecient everything went well. good communication throughout the process. Erik was great and very professional and did what he said he would. was happy with everything went well. good communication throughout the process. Erik was great and very professional and did what he said he would. was happy with entire process More
Good experience Welcoming, knowledgeable, made me feel comfortable. Assisted to expedite buying process. I’m not associated with dealerships. Melissa answered questio Welcoming, knowledgeable, made me feel comfortable. Assisted to expedite buying process. I’m not associated with dealerships. Melissa answered questions easily, made me feel secure in buying. More
Service of a 2017 Discovery I had my discovery into the Bellevue location last week. I had a number of glitches and needed the diesel formula. I couldn't get my vehicle in for ov I had my discovery into the Bellevue location last week. I had a number of glitches and needed the diesel formula. I couldn't get my vehicle in for over a week even though some of the issues were quite annoying. ie. seat controls were not working. The other concern was the person helping me asked me about the full service. When I asked if my discovery (~9700 miles) was ready for the service the person said yes. I should have probed more but didn't. I then see on my bill the service is not scheduled until 15k miles. I just paid $900+ for a service I didn't need for another half a year. More
Passenger Airbag Replacement Eric kept me up to date. He made me feel like customer service was his number 1 goal. When the work took a little longer than expected they accommodat Eric kept me up to date. He made me feel like customer service was his number 1 goal. When the work took a little longer than expected they accommodated my transportation needs. More
Mirrow cover replacemnet Great service from Alina. She was very attentive and worked around my schedule. Would recommend working with her in the future. Prices are high th Great service from Alina. She was very attentive and worked around my schedule. Would recommend working with her in the future. Prices are high though compared to other garages More
Tesla P85D purchase I have to give all thumbs (and fingers) up to the folks at Land Rover/Jaguar in Bellevue. I showed up to look at a used Tesla for sale. The car was cl I have to give all thumbs (and fingers) up to the folks at Land Rover/Jaguar in Bellevue. I showed up to look at a used Tesla for sale. The car was cleaned top to bottom, plugged in fully charged-ready to go. I was greeted by Simon, who I had spoken with the day before, who was very pleasant, polite and nice to deal with. At no time did I feel pressured into buying the car. I was asked if I'd like to test drive the vehicle, which no other dealership had offered up before on a similar model. After a short test drive, matters were discussed, and I was offered more trade-in value on my Mercedes than anyone else prior. I also negotiated a fair deal on the Tesla as they came down in price, considerably than what I expected. Deal....done! I can't say enough about the first-rate staff and overall quality of my experience. It's nice to show up and have a pleasurable experience and drive away knowing I made the right decision. I would definitely recommend a visit to them. BTW..I am not a paid spokesman for this review, rather someone that gives credit where credit is due. THANKS EVERYONE!!! More
Great customer service I thought that Alina was very patient and concerning to my needs. She did a wonderful job of taking care of me... If I come back again I hope to have I thought that Alina was very patient and concerning to my needs. She did a wonderful job of taking care of me... If I come back again I hope to have Alina taking care of me :) More