Jaguar Land Rover Bellevue

robin is the best. I must say everytime i come in Robin always is the best .. may not be able to get something done that day . but keeps me informed....jacob and rahim I must say everytime i come in Robin always is the best .. may not be able to get something done that day . but keeps me informed....jacob and rahim are the best.. More

Suspension wasn’t working Great overall service including rental car and Uber services. Quick and friendly, very on top of things. I liked my gal who helped me but I don’t have Great overall service including rental car and Uber services. Quick and friendly, very on top of things. I liked my gal who helped me but I don’t have her name. More

Great service. Estimate was accurate. Rig was done when promised. Everthing works great and rig was clean when I picked it up. A ride phone and back to dealer was pr Estimate was accurate. Rig was done when promised. Everthing works great and rig was clean when I picked it up. A ride phone and back to dealer was provided. Thank you. More

New car purchase. Zoran is the man! He is very client service focused. Knowledgeable about vehicle and helpful making the right choices. I would recommend Zoran and t Zoran is the man! He is very client service focused. Knowledgeable about vehicle and helpful making the right choices. I would recommend Zoran and the dealership. More

Unprofessional Customer Service The front desk persons were inattentive and barely acknowledged me. When they did acknowledge me, they failed to inform me that there would be a signi The front desk persons were inattentive and barely acknowledged me. When they did acknowledge me, they failed to inform me that there would be a significant wait time; I had an 11:00 appointment and waited until 11:45- only because I pestered them a few times. Who knows how long I would have waited had I not been persistent. It was only then that they informed me that there office was “short” two people that day and “sorry” for the wait. I completely understand getting behind and having things happen beyond their control. However, I do not understand the lack of professionalism in such a busy high-end dealership. I would have appreciated a phone call and would have been happy to move my appointment time back. I got no phone call and little acknowledgement for my inconvenience. I hope the service center management will implement some new policies of professionalism, especially for unforeseen circumstances. Hint- a phone call does wonders! Also let owners know their wait time! It’s better to be up front than to let someone wait. Smiles and kind words also help. The actual service: I needed an oil change and basic tune-up, Everything in the car seems fine. A+ for mechanics. The car wash here is a joke. Management: Please train the washers better, hire more washers, and/or let owners know the wait time for a wash will be longer. OR, just warn the owner that the wash is really just a ‘rinse’. I love my Land Rover and I know this service center is busy, Regardless, no business should be run this inefficiently. I hope this review helps. More

Great service team! Dealt with our issues as promised - on time This dealership has been there for us as issues have presented with our car - highly recommended dealer Dealt with our issues as promised - on time This dealership has been there for us as issues have presented with our car - highly recommended dealer More

I havd a very good experience at the dealership. I was very warmly welcomed by Mr. Zoran Bosiljkic who explained the details of the car and was extremely helpful and kind with the lease of my very fi I was very warmly welcomed by Mr. Zoran Bosiljkic who explained the details of the car and was extremely helpful and kind with the lease of my very first Range Rover. Zoran is Excellent! More

Thank you! Simon and the sales management team was great to work with and we would highly recommend them to friends and family. They all took the time to find th Simon and the sales management team was great to work with and we would highly recommend them to friends and family. They all took the time to find the car I was looking for and we really appreciate them all going above and beyond More

Best Customer Service I have been doing business with you for years. Your customer service has excelled my expectations each and every time. It’s stressful at times havin I have been doing business with you for years. Your customer service has excelled my expectations each and every time. It’s stressful at times having to deal with bringing in my car but I always look forward to assured safety and maintenance and sincere concern and understanding of my needs. Your scheduling and timing is the best I have ever experienced. Thank you More

Great 2 year service Dropped off my Range Rover for a 2 year service. My service advisor was great and kept me informed on the progress of my service and didn't try to sel Dropped off my Range Rover for a 2 year service. My service advisor was great and kept me informed on the progress of my service and didn't try to sell me any unneeded services. More