Jaguar Land Rover Bellevue

Service appointment for recall/warranty repair My previous experiences with the service department had been VERY frustrating and unsatisfactory. However, my most recent appointment was a much bett My previous experiences with the service department had been VERY frustrating and unsatisfactory. However, my most recent appointment was a much better experience. Robin Meyers was the service adviser assigned to me that day. I will make sure I request Robin for all future service appointments. She is experienced, knowledgeable and efficient. Not only did Robin make sure I had her contact information and provide regular updates, but all issues were resolved and my vehicle was ready ahead of the time promised. I also was much more impressed with the reception staff than in my previous visits. More

Great customer service This is the 2nd vehicle I have purchased from this dealer in the last 3months. I met Marcos the first time around who recovered a bad situation and tu This is the 2nd vehicle I have purchased from this dealer in the last 3months. I met Marcos the first time around who recovered a bad situation and turned it around into a good one and a sale. This time around I went straight to Marcos who had the cars I wanted to see ready when I arrived and had all the information needed to make the decision process way better. Its unfortunate that the process of leasing any car which involves trading in an old one and finance takes so long (4-5hrs from start to finish), but Marcos made the painfully slow process bearable with his excellent customer service, stories and humor. I'd recommend Marcos to anyone wanting a professional / fun car buying experience. Katie in finance was also great and made the admin side as quick as possible. More

pretty good I spend really good time with the sales. They help me to buy a new car. They help me with good ideas. Really enjoyed the good time . I spend really good time with the sales. They help me to buy a new car. They help me with good ideas. Really enjoyed the good time . More

it is very nice and perfessional job the dealer is very politcal and respect, and give me detail information . i apprecitate those help and push to manager to subtract some money for m the dealer is very politcal and respect, and give me detail information . i apprecitate those help and push to manager to subtract some money for me . More

Very Easy and Professional I had to bring my car in to get something fixed. Eric was very helpful and he made sure to have a loaner car like I asked for which was very helpful. I had to bring my car in to get something fixed. Eric was very helpful and he made sure to have a loaner car like I asked for which was very helpful. I would recommend the service center to anyone. More

Did good work quickly Came in for a coolant leak under warranty, needed the car back quickly, they diagnosed the coolant leak and replaced the coolant hoses and even swappe Came in for a coolant leak under warranty, needed the car back quickly, they diagnosed the coolant leak and replaced the coolant hoses and even swapped the water pump in a two day window. Good service done quickly and with no fuss. Like the text communications. More

Excellent delivery of car experience Once our car finally arrived from the Port, our experience with Randy and Katie was exceptional. The negotiation process in advance of delivery was Once our car finally arrived from the Port, our experience with Randy and Katie was exceptional. The negotiation process in advance of delivery was also very positive - especially since we knew exactly the car we wanted and what we willing and not willing to pay. Thank you! More

Easy, thoughtful, and friendly experience. Purchase: David was great at listening, working with me, straightforward process to get to an agreement. Respectful, fair, friendly. Finance was also Purchase: David was great at listening, working with me, straightforward process to get to an agreement. Respectful, fair, friendly. Finance was also direct and Katie was presented everything in a complete and customer centric manner. Service, Robin has been great to work with, managing scheduled service and checking for warranty items. Took care of all the details, kept me informed, met and exceed expectations. Overall: Setting a high bar for automotive buying and service. More

Best service around Marcos had the answer to every question! He let me compare cars side by side so I really new what I wanted and what I was getting out of each car. I h Marcos had the answer to every question! He let me compare cars side by side so I really new what I wanted and what I was getting out of each car. I have been to other dealerships that made me go look on the lot For the car iwas looking for. Not marcos we looked in line to see what they had and then pulled them all around! I will only shop here More

great quick service they replaced one tire on my Range Rover, which had blown out. Price was really reasonable and they did it while I waited in about an hour. Great se they replaced one tire on my Range Rover, which had blown out. Price was really reasonable and they did it while I waited in about an hour. Great service from the service advisor. More