Jaguar Land Rover Bellevue

Super friendly service and professional service I asked to check a warning light and brakes. They didn't bill for checking the warning light (even though advised of 150 fee) and gave a solid apprai I asked to check a warning light and brakes. They didn't bill for checking the warning light (even though advised of 150 fee) and gave a solid appraisal of brakes instead of simply replacing. Also advised I should consider getting tires. Great to get a service done without attempt to try and get more than the needed done. Thanks. More

Excellent customer service Land Rover in Bellevue has impeccable customer service. Robin help me yesterday along with the gentleman who drives the customers back to their house Land Rover in Bellevue has impeccable customer service. Robin help me yesterday along with the gentleman who drives the customers back to their house in the shuttle. More

Excellent Very satisfied the staff was very nice and accommodating and quick as well as communication was excellent They cleaned the caras well enjoyed the e Very satisfied the staff was very nice and accommodating and quick as well as communication was excellent They cleaned the caras well enjoyed the experience More

Attention to detail can be many things . When you’re the agent acting on behalf of a customer giving the correct part number to the windshield replacement company is attention to detail. . When you’re the agent acting on behalf of a customer giving the correct part number to the windshield replacement company is attention to detail. When the customer asks for specific work to be done but gets a quote that lists items outside of that narrow request attention to detail would be giving the customer a quote that only covered the things they asked for. As the agent working on behalf of the customer attention to detail would be making sure that the windshield was the right one before allowing the removal of the old one... I was thoroughly inconvenienced by a lack of attention to detail. When we are talking about servicing a vehicle and working directly with a customer who is currently considering replacing their vehicle a lack of attention to detail damages customer relationships. More

Amazing people! It took 3 dealerships service centers to finally fix my LR4s A/C, this group figured it out! They are an amazing group of professional mechanic's and It took 3 dealerships service centers to finally fix my LR4s A/C, this group figured it out! They are an amazing group of professional mechanic's and Patty is an incredible Service rep she knows cars and trucks. I don't want to be visiting service centers but if I have to this place is the reason to get your car serviced. If you have to use their shuttle service Manny is a really cool guy! More

Excellent service and follow-up. My Jaguar was towed in to you on a Saturday afternoon after I could not restart after having to pull over from the freeway. I left a phone message fo My Jaguar was towed in to you on a Saturday afternoon after I could not restart after having to pull over from the freeway. I left a phone message for Robin Myer, Service Adviser, regarding my car was being towed to Jaguar Land Rover. I have had Robin's assistance for approximately 4 years. On Monday morning I had a conversation with Robin ,who checked with the service department for an assessment of what was wrong and what would was needed. She called back with what repairs and replacement of fuel pump that were needed, cost and approximate time job would be completed. On the day I agreed to pick up my Jaguar, your dealership sent your car and driver to pick me up at home to get my car. I received the help I needed in a a short period of time. More

Fantastic To duplicate my old key fob and im very satisfied about there work performance. Now no more worries getting inn to my vehicle LR sports.. again they d To duplicate my old key fob and im very satisfied about there work performance. Now no more worries getting inn to my vehicle LR sports.. again they do a fantastic job More

Great Service Experience Very good service to clean stain on back seat. Attention to detail went far beyond what I expected and got the odor out of the carpet. Shinee was ve Very good service to clean stain on back seat. Attention to detail went far beyond what I expected and got the odor out of the carpet. Shinee was very helpful and followed up in a timely manner. More

It is good but not great. The folks working at service appear to be overworked and trying to push customers through quickly. It took a long time to get my car done. It seems th The folks working at service appear to be overworked and trying to push customers through quickly. It took a long time to get my car done. It seems that the price to simply hook up my car to see what is wrong is excessive. Then you get the repair bills and time. It feels like I’m being taken advantage of especially since I bought the car at this dealership. More

Good experience with warranty item Good experience with a warranty item on my water pump. Chris was very thoughtful and appreciated his thoroughness to help me get my warranty to cover Good experience with a warranty item on my water pump. Chris was very thoughtful and appreciated his thoroughness to help me get my warranty to cover the repair. More