Jaguar Land Rover Bellevue

Poor custumer service Extremely poor customer service ..... I don’t recommend ... took them more than 48 hours to respond my calls after taking my car in for service.. Extremely poor customer service ..... I don’t recommend ... took them more than 48 hours to respond my calls after taking my car in for service.. More

Excellent Service with New Purchase I rate excellent because that is what my experience was. I dealt with Marcos primarily but this is also stated for all the staff. I had something very I rate excellent because that is what my experience was. I dealt with Marcos primarily but this is also stated for all the staff. I had something very specific in mind and Marcos and team were able to meet my purchase needs. This was done with the most friendliest and helpful staff. I found every aspect from sales to financing to be very knowledgeable and no questions was left unanswered. I have purchased severally cars in the past but by far this was the best experience. My next purchase will also be from here. More

Great Experience Thanks for a great new car purchase experience. I have purchased many new vehicles, and it can take many hours to complete the process, This transiti Thanks for a great new car purchase experience. I have purchased many new vehicles, and it can take many hours to complete the process, This transition was both pleasant and efficient. Thank you. More

My service agent was extremely good. She explained everything in great detail including why my car had the issue and how I could have prevented it. I really appreciated her extensive know She explained everything in great detail including why my car had the issue and how I could have prevented it. I really appreciated her extensive knowledge and her ability to explain it in layman’s terms. She is an outstanding customer service representative. Thanks for the great service. Also my car was cleaned very well including my mag wheels. Much appreciated More

air conditioner out The service department was friendly and helpful. They fixed my car and helped me with a loaner for the day. The whole experience was easy. The service department was friendly and helpful. They fixed my car and helped me with a loaner for the day. The whole experience was easy. More

Dragged their feet to nickel and dime me on labor costs. I was told service would take 1 day and cost roughly $400. 9 days and over $3000 later I got my car. Service was slow and talking to anyone at service I was told service would take 1 day and cost roughly $400. 9 days and over $3000 later I got my car. Service was slow and talking to anyone at service center was difficult based off their schedules. People were nice but not up to a Range Rover/ Jaguar standard. I don’t however blame the person I worked with via phone. He was helpful and covered for the work done by the techs. Apparently to screw in a lightbulb it cost $51. More

Great Service Great job!!!! Car was serviced quickly and professionally. Always a pleasure dealing with every one at the dealer ship. Car was on time as promised. Great job!!!! Car was serviced quickly and professionally. Always a pleasure dealing with every one at the dealer ship. Car was on time as promised. More

Service appointment went as described everyone was very pleasant shuttle driver was knowledgeable of the area and very helpfulI would recommend this dealershi appointment went as described everyone was very pleasant shuttle driver was knowledgeable of the area and very helpfulI would recommend this dealership to everyone More

Very pleasant, easy going people I had a very pleasant conversation with the sales rep. Did not feel to much pressure. Very nice experience. Also got a free lunch and a full tank of g I had a very pleasant conversation with the sales rep. Did not feel to much pressure. Very nice experience. Also got a free lunch and a full tank of gasoline. More

Great customer servuce Greatly appreciate the attentiveness and support that Jaguar service gives. Trevor is a pleasure to work with. I would highly recommend that you work Greatly appreciate the attentiveness and support that Jaguar service gives. Trevor is a pleasure to work with. I would highly recommend that you work with him. More