Jaguar Land Rover Bellevue

Not aligned with the brand of Range Rover Difficult to schedule appointment. Very different (and not in a good way) from peer service centers at Mercedes, BMW and Porsche in Bellevue. Lack o Difficult to schedule appointment. Very different (and not in a good way) from peer service centers at Mercedes, BMW and Porsche in Bellevue. Lack of expertise on product. More

Oops so so sorry ....Not Where to start ? We purchased a 2017 Land Rover discovery $86K with all the bells. Our sales person Zorn was wonderful not pushy at all. We purchased Where to start ? We purchased a 2017 Land Rover discovery $86K with all the bells. Our sales person Zorn was wonderful not pushy at all. We purchased it drove it home. The next day we noticed some issues with the trim in the vehicle. They were to be replaced under warranty. We dropped the car off on a Friday and picked it up the following Friday. All that was done was window tint and clean the car. It was there for the molding isssue along with tint and detail since it was never done. So we leave and make another aptment to fix the molding. Now mind you it’s the same issue in 3 of the 4 doors. So we drop it off again. Pick it back up and they only have fixed one. This time they vacuumed the car but in the process scratched the center plastic by dragging the hose across the center. So they buff it out. We yet again make an appointment. In our email it supposed to take 45 mins with a wash. Okay now 2.5 hours later the car is done. We told them at the beginning no wash just vacuum but be careful. Yet again they scratched the arm rest. Oh we will buff it out .... NO YOU WILL NOT YOU CAN REPLACE IT NOW. So we leave to head home stop and pick up food and when putting it in the back seat notice the place where they were working on is still torn apart ! Peices on the floor and seat ? ????? You had it for 2.5 hours scratched it and then never put it back together ? This place is a hole in the wall who cant keep any promises! Skip this dump! More