Jaguar Land Rover Bellevue

I had a scheduled appointment and received a loaner as requested. I had to check on the status of my vehicle 8 hours later to be told it wasn’t even seen yet as we are operating at 40% staff and I only ha requested. I had to check on the status of my vehicle 8 hours later to be told it wasn’t even seen yet as we are operating at 40% staff and I only had the “free” loaner for 48 hrs. Like that’s my fault. Why schedule an appointment knowing staff is short and keep customers waiting. My vehicle wasn’t even seen until the next morning and finally complete 32 hours later. Everyone is short staffed. Manage operations to meet the needs of your staff as well as customers. Stop making excuses and then potentially charging customers for your inability to meet needs. More

10/10 would recommend, great service, great people. Fast service, much contact, so wow yay. service, much contact, so wow yay. More

Worst experience ever with the dealership and the company. I have a case open for close to a year and everyone is dropping the ball. No one is capable of figuring out what's wrong with the car I purc company. I have a case open for close to a year and everyone is dropping the ball. No one is capable of figuring out what's wrong with the car I purchased brand new, and it reached a point of we don't have a solution for you, period. It was a big mistake to believe in the brand name and go with this dealership/company. In fact putting one star is not even fair, but unfortunately there was no option for zero stars. More

outstanding service with my replacement for a battery. i love coming to the Bellevue dealership because of the friendly service and employees. plus i love my 2011 jaguar XJL love coming to the Bellevue dealership because of the friendly service and employees. plus i love my 2011 jaguar XJL More

Most friendly and best service in town, I will stay with Jaguar as long as I can. Jaguar as long as I can. More

They don't have labor capacity for oil changes etc... so need to go elsewhere. I gave it a 2 star, as I did need a part and the service advisor that helped me was awesome. This low rating is due to the la need to go elsewhere. I gave it a 2 star, as I did need a part and the service advisor that helped me was awesome. This low rating is due to the lack of labor support, not the service I got from the advisor. More

Very courteous staff. The process of the purchase of my Range Rover was very efficient. Range Rover was very efficient. More

Michael was extremely informative and helpful. The experience was easy and he was very courteous throughout. experience was easy and he was very courteous throughout. More

Alec was terrific. He was not pushy. He provided information that I did not know to help make my decision. Finance was easy as well. I don't remember her name, but it was an enjoyable enough experie information that I did not know to help make my decision. Finance was easy as well. I don't remember her name, but it was an enjoyable enough experience, that we bought two. More

They were polite, it was a bit lengthy, not too good on transportation. Although, I wouldn't go elsewhere. transportation. Although, I wouldn't go elsewhere. More