
Jaguar Land Rover Bellevue
Bellevue, WA
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Great service, great communication and was surprised to see a great delivery on time. No loaner but that’s okay because they have a fantastic integration of Uber service see a great delivery on time. No loaner but that’s okay because they have a fantastic integration of Uber service More
Mike was amazing. He answered on his first ring whenever we called him. He in stalled the mirror cover right on the spot in a few minutes and could not have been more helpful. You should consider your organ we called him. He in stalled the mirror cover right on the spot in a few minutes and could not have been more helpful. You should consider your organization lucky to have him. Kent and Sarah Rowe More
The service department was very accommodating to my schedule and worried around it even though they had a huge workload. My representative was very nice too. schedule and worried around it even though they had a huge workload. My representative was very nice too. More
I'm writing a review due to buying a car from here for my daughter and we had an issue with a flat tire and we had zero equipment such as a wheel lock that was missing to help us at this moment we needed ins daughter and we had an issue with a flat tire and we had zero equipment such as a wheel lock that was missing to help us at this moment we needed inside the car. We contacted multiple times Adam Gallardo (sales manager at Land Rover Bellevue) to get the equipment we need to fix the tire we were told that he would get back to us about the issue he then did not get back to us about it. We then tried to contact multiple times and finally after the second incident of a flat tire and with help of a new service manager at the dealership we then got that equipment ordered and we had to pay for it. Please inspect your vehicles before taking off the lot to make sure you have all the proper equipment needed in it, so you are not stuck in an emergent situation with no equipment. I suggest not going through Adam Gallardo what if this was an emergency or with the help of Emergency personnel we needed this and didn't have it. They also then made us pay for equipment which shouldn't of had to buy, it should have come with everything that was needed. More
I've purchased around 15 vehicles from this dealership over the years. My most recent transaction was like all the rest: relaxed and respectful. This dealer isn't as concerned with extracting every last d over the years. My most recent transaction was like all the rest: relaxed and respectful. This dealer isn't as concerned with extracting every last dollar from its customers, but rather building long-term relationships with its clients. More
These surprised me with a lower price for my repairs both on labor & on parts. Very courteous (all the staff) and very responsive to my calls and emails. Michael Oakley was exceptional and Yusef in parts a on labor & on parts. Very courteous (all the staff) and very responsive to my calls and emails. Michael Oakley was exceptional and Yusef in parts also. More
WOW, I can not say enough about the service we received on our last visit. On a scale of 1-10 I would give Michael Oakeley an 11. He was in constant contact with me, got the work done on schedule and was w on our last visit. On a scale of 1-10 I would give Michael Oakeley an 11. He was in constant contact with me, got the work done on schedule and was wonderful to work with. Now days with customer service at an all time low the kindness I received was so refreshing. He was professional and basically did what he said. He was always one step ahead of me reminding, me to get my garage door opener before I left to having the automobile washed and vacuumed when I picked it up. I look forward to the next time I add another accessary to my Defender. Thank you for stellar service, Debbie More
Our sales representatives Sergey was highly knowledgeable, polite and fast. It was our second interaction with him and both times we were were satisfied. knowledgeable, polite and fast. It was our second interaction with him and both times we were were satisfied. More