
Jaguar Land Rover Bellevue
Bellevue, WA
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The technology was extremely informative and helpful. Everyone was very professional and courteous. I look forward to a continuing relationship as a Land Rover owner. Everyone was very professional and courteous. I look forward to a continuing relationship as a Land Rover owner. More
Everything was done very professionally and to my complete satisfaction. Mike communicated well at all times. There were staffing limitations which I fully understand. complete satisfaction. Mike communicated well at all times. There were staffing limitations which I fully understand. More
This was the worst experience we've ever had with a car dealership and perhaps our worst retail experience ever. It was surreal. Our car was supposed to be back in 3 days after warranty checkup and minor dealership and perhaps our worst retail experience ever. It was surreal. Our car was supposed to be back in 3 days after warranty checkup and minor repair. After 3 WEEKS of calling almost daily and never getting a response (we were put on hold, transferred to no one, to voice mail, told they would "call back if you leave a number," etc.) we finally drove out there, found our car on the lot and demanded it back. (They told us it would take awhile to locate, and thankfully we had anticipated that stall.) It still needs a new seat and they didn't do another repair they said they would. Odds of them "calling and scheduling an appointment when the seat arrives" as they promised? Zero. Do not use this dealership. (Another typical observation. They sell you free carwashes when you buy a car. But we've never been there when the carwash wasn't "already scheduled.") How this place is still in business is beyond me. More
This routine service took 3 days. They ignored my 6 calls and 4 texts to find out what was going on with my car. We need to find a new service center, this is not the first time. calls and 4 texts to find out what was going on with my car. We need to find a new service center, this is not the first time. More