Jaguar Land Rover Bellevue

No prepared for the appt, actually said he had the wrong name. I was not updated on service and when picking up my car I was not given a report on any finding etc. I asked about my squicky breaks and I was name. I was not updated on service and when picking up my car I was not given a report on any finding etc. I asked about my squicky breaks and I was given a brief report. This was substandard service. More

I really appreciated the time Sergey and Natalie took to walk me thru all of my options. I had been working with Sergey for almost two months to find the vehicle that met all of my asks. He was very patie walk me thru all of my options. I had been working with Sergey for almost two months to find the vehicle that met all of my asks. He was very patient and stuck with me keeping me updated to finally find the right vehicle. More

We're new to the US, noob to the process, and most dealers made us feel like we were stripped by TSA agents (psychologically). Neda, on the other hand, made it look seamless, pleasant and magical, alm dealers made us feel like we were stripped by TSA agents (psychologically). Neda, on the other hand, made it look seamless, pleasant and magical, almost like business-class. No hard sell, just there to take care of you. Thoughtful, practical and effective. There are salespeople who are transactional, will size you up, just wants to get your money. Then there is Neda. If US was run by people like Neda, then America will truly become great again. By reading this, you'd think, is this feedback for real? Don't take my word for it. If one day you decide to get a new car and not getting the love from your dealer, remember you once read this feedback. Ditch that dealer, give Neda a ring. More

Neda Shook did a great job! She was a great communicator and very responsive. I also appreciated her attention to detail and customer service. We will reach out to her for our next purchase. and very responsive. I also appreciated her attention to detail and customer service. We will reach out to her for our next purchase. More

I have known Robb Russell since I was in high school, he and Jeff were a pleasure to work with. Robb had been keeping an eye out for a used Range Rover Sport with the color and features I wanted for a whil and Jeff were a pleasure to work with. Robb had been keeping an eye out for a used Range Rover Sport with the color and features I wanted for a while, when it came in, the process was seamless from there. Financing went quickly and smoothly. I would recommend working with them any day. More

First of all... LOVE the remodel of the service lobby/department. Very groovy! Michael Oakley has been GREAT! Communication, flexibility, professional but not stuffy. Pick up was easy and timely! lobby/department. Very groovy! Michael Oakley has been GREAT! Communication, flexibility, professional but not stuffy. Pick up was easy and timely! More

Delayed response to initial appt request. $1k for annual svc on a ‘17 vehicle and check engine light comes on a wk later. rep still not responded back. Supposed to change battery in key fob, that light stil svc on a ‘17 vehicle and check engine light comes on a wk later. rep still not responded back. Supposed to change battery in key fob, that light still comes on too :/ More

Check in and out procedures were easy and timely. Service completed on time as per estimate. Rental car was provided and the process was also an easy process. Waiting room is small but comfy. Service completed on time as per estimate. Rental car was provided and the process was also an easy process. Waiting room is small but comfy. More

I flew in from another state to buy an F-Pace. I asked for an expedited process so I could get on the road home as quickly as possible. When I arrived the car was ready for delivery & the paperwork was wa for an expedited process so I could get on the road home as quickly as possible. When I arrived the car was ready for delivery & the paperwork was waiting for me. Quick, easy process and no messing around. Price was as agreed to, dealership was as expected, clean & professional. If I have the opportunity to buy from this Dealer I will. One quick note, my salesman was brand new & this was his first deal and he handled it like a Pro. Kenny was fantastic and I expect he will do well in the future. Thank You all for a great experience. More

The experience was smooth and the communication was exceptional. Shane did a great job of communicating to me what to expect and then kept me informed through every aspect, via text. exceptional. Shane did a great job of communicating to me what to expect and then kept me informed through every aspect, via text. More