Jaguar Land Rover Bellevue

Alina is an absolute gem! Her attention to detail and genuine concern for me as a customer is unparalleled! It's because of her, that having to bring my car in for service, is a pleasant experience. genuine concern for me as a customer is unparalleled! It's because of her, that having to bring my car in for service, is a pleasant experience. More

It took a day and a half to do a software upgrade. Don't know why it took so long. Don't know why it did. know why it took so long. Don't know why it did. More

Alina and her team did it again...she got me in sooner when my brake light came on. The team got it all finished for me and the truck was clean and vacuumed. The new service center is quite nice as well. when my brake light came on. The team got it all finished for me and the truck was clean and vacuumed. The new service center is quite nice as well. More

Disappointed that this took 2 days, because "they only have one diagnostic machine and it was busy". I had advised what the alarm code was. Also, I had to book over 3 weeks in advance. have one diagnostic machine and it was busy". I had advised what the alarm code was. Also, I had to book over 3 weeks in advance. More

No problems with the service. Vince was great to work with and helpful. Love getting my car washed as well. Great loaner car was appreciated! with and helpful. Love getting my car washed as well. Great loaner car was appreciated! More

Shane was an excellent person to work with. He took great care of me and was very pleasant and professional . He did a great job in keeping me updated on the progress of my service. care of me and was very pleasant and professional . He did a great job in keeping me updated on the progress of my service. More

The Service staff is courteous and easy to get a hold of. The technical work so far has been performed well and is up to par. The technical work so far has been performed well and is up to par. More

A service department employee accused me of hitting something causing my toe hook cover on a 2019 Velar to fall off. Reality, the 4 screws necessary to secure the toe hook cover to the underside of the something causing my toe hook cover on a 2019 Velar to fall off. Reality, the 4 screws necessary to secure the toe hook cover to the underside of the car were never installed. The piece fell off while driving the car. The service employee literally picked a piece of yellow off of the grill and said it was paint. It was the carcass of a bumblebee. I did not appreciate being accused of lying. More

Your service department was very efficient and performed excellent annual improvements that were required; thank you for your professional service, ande I will be back again next year; Bob excellent annual improvements that were required; thank you for your professional service, ande I will be back again next year; Bob More

Alina made the whole process very easy. She communicated exactly what was going on and made sure everything was taken care of. Very knowledgable and thorough and explained everything in terms I understood. exactly what was going on and made sure everything was taken care of. Very knowledgable and thorough and explained everything in terms I understood. More