
Jaguar Land Rover Bellevue
Bellevue, WA
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Absolute best customer service I have ever seen. Professionalism was apparent from the first moment I came on the lot. Zero pressure from sales department but they impart their vast knowledge to ens Professionalism was apparent from the first moment I came on the lot. Zero pressure from sales department but they impart their vast knowledge to ensure I was able to buy exactly what I wanted. Service department communication is top notch and service is impeccable. They’ve earned my trust, and most definitely my repeat business and highest recommendation. More
Excellent I am always satisfied with the service, I’ve been coming here for years and am confident in Robin an Mo to be there for more and my car. I am always satisfied with the service, I’ve been coming here for years and am confident in Robin an Mo to be there for more and my car. More
Velar order during COVID-19 My salesperson Jeff Boon did a great job staying in touch during the manufacturing delay. He was knowledgeable and professional throughout. I'm very h My salesperson Jeff Boon did a great job staying in touch during the manufacturing delay. He was knowledgeable and professional throughout. I'm very happy with the entire process and my new Velar. More
Excellent Professional Service Alina, did a great job looking after me and provided great service. I even got to chat with the service engineer who was working on my car. Extremely Alina, did a great job looking after me and provided great service. I even got to chat with the service engineer who was working on my car. Extremely happy with the way I was served. Thanks, Pete More
Randy, Rachel, and the crew were great from start to finish. They made my first time car buying experience enjoyable even in the crazy world we live in these days. They stayed masked up, were knowledgea finish. They made my first time car buying experience enjoyable even in the crazy world we live in these days. They stayed masked up, were knowledgeable, and helped me every step of the way. More
Could not be happier with the experience! Everyone was professional, courteous, and friendly throughout the entire process. I would highly recommend this dealership for any car buying needs. professional, courteous, and friendly throughout the entire process. I would highly recommend this dealership for any car buying needs. More
Great customer care and people interaction. Dave Payne made the sale painless! He was a non-nonsense, non-pressuring, friendly professional who let the cars sell themselves. He was simply there Dave Payne made the sale painless! He was a non-nonsense, non-pressuring, friendly professional who let the cars sell themselves. He was simply there to assist in the process. And, he did a great job! More
No Service During my last visit, it was brought to my attention that my car can't be serviced in full as there is a time window when it can happen. In my case During my last visit, it was brought to my attention that my car can't be serviced in full as there is a time window when it can happen. In my case the time window was Jan-Feb, and I missed it. When I was visiting before I was informed that I was not need any service till May of this year. The May service didn't happen because when I scheduled my service online nobody from service center contacted me and confirmed reservation, so I have rescheduled by phone on next available time that was 24th of Jul. But service was only able to do require software update. I was not expected to get so much trouble with very simple task as schedule service appointment. More
New car Easy purchase of a new car that had to be transferred from Pasadena Dario and Shahin made it a seamless process. All aspects of the transaction were Easy purchase of a new car that had to be transferred from Pasadena Dario and Shahin made it a seamless process. All aspects of the transaction were perfect. More
Jaguar purchase I had a wonderful experience purchasing my new I-Pace. Alec Dingle was especially helpful and always answered my emails promptly and researched my que I had a wonderful experience purchasing my new I-Pace. Alec Dingle was especially helpful and always answered my emails promptly and researched my questions if he didn't know the answer off hand.This dealership is all about customer service and it showed! We are now customers for life. More