Back

Jaguar Land Rover Bethesda

North Bethesda, MD

4.7
776 Reviews

11617 Old Georgetown Rd

North Bethesda, MD

20852

Directions

By Type

Showing 776 reviews

February 21, 2023

The experience was phenomenal. I did appreciate that they had provided a Lyft for my convenience. More

by jrwhit_36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perfect
Feb 25, 2023 -

Jaguar Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 21, 2023

We have had a great experience working with Bethesda Land Drover. Crystal has been fantastic in that she has keeps us updated on what to expect and when. Everyone there is very kind and greets you with a s More

by bankeroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 25, 2023 -

Jaguar Land Rover Bethesda responded

Hi Bankeroff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 21, 2023

Jaguar Landrover Bethesda is a great dealership. They give great customer service. This my 2nd vehicle from them and I look forward to doing more business with them. More

by Los
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Feb 25, 2023 -

Jaguar Land Rover Bethesda responded

Hello Los, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover Bethesda. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 21, 2023

I was told I'd be out in 1-1. 5 hours for my oil change, it was more than 2.5 hours. They found an issue with my wiper sprayer and repaired it under warranty which likely added tim More

by ron5668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
Feb 25, 2023 -

Jaguar Land Rover Bethesda responded

We appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

Our service advisor was Chrystal she keep us up to date about our vehicle She has great customer service very 😀 More

by p.strother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
Feb 25, 2023 -

Jaguar Land Rover Bethesda responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Jaguar Bethesda

February 20, 2023

Great group to work with, upfront and honest through the process! Would buy from Land Rover Bethesda again. More

by bwest329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wale, Nick
Feb 24, 2023 -

Jaguar Land Rover Bethesda responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 20, 2023

Sales representative Gaby Lima is fantastic. But a shortage of techs meant that the repairs took a long time. In addition, the problem turned out to be a fuel gage that gave false information, More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Lima
Feb 24, 2023 -

Jaguar Land Rover Bethesda responded

Hi Jeff, we are deeply disappointed by your experience at Jaguar Bethesda. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (301) 263-6377 -- we hope to hear from you soon.

February 14, 2023

We came in after buying a used Jaguar E-Pace from Carmax. Carmax agent didn't know about certain functions of the car nor could they switch the InControl Remote over from the original owner. We came by Jagua More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Stewart
Feb 18, 2023 -

Jaguar Land Rover Bethesda responded

Hi Kelly, we're happy you found Cheryl to be so supportive during your experience here at Jaguar Bethesda. If you need more help, our team is available to talk -- safe travels!

February 14, 2023

Every person I encountered during my trip was super professional and courteous. Service was fast and we can all appreciate that! More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Feb 17, 2023 -

Jaguar Land Rover Bethesda responded

Hi Joe, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Feb 17, 2023 -

Jaguar Land Rover Bethesda responded

Hi Joe, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

Kamal gave me continuous updates on my car, and on how much longer the service would take. I appreciated that very much More

by Charlene Feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Suliman
Feb 16, 2023 -

Jaguar Land Rover Bethesda responded

Hi Charlene, we're happy you found our staff to be so supportive during your experience here at Land Rover Bethesda. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
19
...