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Jaguar Land Rover Buckhead - Service Center
Atlanta, GA
24 Reviews
24 Reviews of Jaguar Land Rover Buckhead - Service Center
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November 24, 2022
Bryson Cantrell is garbage. I wouldn’t recommend him as a service advisor to anyone. He is not honest and very nonchalant. Read my detail review in the review section on the dea I wouldn’t recommend him as a service advisor to anyone. He is not honest and very nonchalant. Read my detail review in the review section on the dealerships website. Chris Klbecka, Service Manager was very professional in clearing up the matter. More
by Delta78
Employees Worked With
Bryson Cantrell
May 30, 2022
I was very displeased with the confrontation between Chris/Will houston over the price of tires of which he quoted to me a price of 1587 when in fact i was charged 2500 for a set of tires. While standin Chris/Will houston over the price of tires of which he quoted to me a price of 1587 when in fact i was charged 2500 for a set of tires. While standing there Chris made a condesending remark to me by saying Range Rovers were expensive to maintain... I was so appalled by the comment that it took every once of my temper to hold back afraid that my vehicle would not be completed and instead I retorted back my income by letting him know I was in the HIGH SIX figure bracket. I smiled with cordiality realizing that he was a racist who tried to beat ne up because his service manager was a complete liar who told me the price of tires... I wish som e one would pull the voice recordings so that they can listen to what he said... I would never come back there for service although I met other staff members whom I thought was very nice and professional More
by stevenwillard56
Employees Worked With
Chris/Will Houston, Jim Vartiak, Bryson Cantrell
August 29, 2020
I received the most excellent service today from Erin O’Brien. Erin is very knowledgeable about Jaguar cars and parts and uses that knowledge in a friendly & professional manner to convey what is needed O’Brien. Erin is very knowledgeable about Jaguar cars and parts and uses that knowledge in a friendly & professional manner to convey what is needed and the costs involved while at the same time providing excellent service. More
by 1astutelady
Employees Worked With
Erin O'Brien
August 14, 2020
The service department is the best!! Erin O’Brien is always so helpful, knowledgeable and friendly! So happy I bought my Range Rover at Hennessy!! always so helpful, knowledgeable and friendly! So happy I bought my Range Rover at Hennessy!! More
by Tammy
Employees Worked With
Erin O’Brien was excellent!!
November 22, 2019
6 hour wait I have two Range Rover’s that I bring in for service all the way from Columbus, GA. Each time I have been I don’t need a loaner vehicle be cause it is I have two Range Rover’s that I bring in for service all the way from Columbus, GA. Each time I have been I don’t need a loaner vehicle be cause it is only going to take 2 hours. On several occasions I have spent as many as 6 hours waiting on my vehicle. I drive 2 hours to get here so I make appointments when I come to area. I am always inconvenienced because I am always told I don’t need a loaner or that they are short on the loaners. I feel as though we spend a lot of money with this dealership. This is my fourth Range Rover I have purchased from this dealership. If the company needs to make more loaners available for their customers then this is what needs to happen. More
by Jay19964
Employees Worked With
Paul Rasmussen
October 10, 2019
Outstanding Service Seth is an outstanding human who is dedicated to his craft. I wouldn’t consider anyone else for my business. I highly recommend him. Glad to see Seth is an outstanding human who is dedicated to his craft. I wouldn’t consider anyone else for my business. I highly recommend him. Glad to see him being successful in his new endeavors. More
by David Allen
Employees Worked With
Seth Snyder
July 31, 2019
Best and honest advisor Jim is taking care of my car from many years and carefully listens all my concerns and helping me to fix them permanently. He is a great and honest ad Jim is taking care of my car from many years and carefully listens all my concerns and helping me to fix them permanently. He is a great and honest advisor. Excellent knowledge of Land Rover. More
by Navid Mashhadi
Employees Worked With
Jim Vartiak
May 31, 2019
Service Department Sucks Landrover Buckhead has dropped the garage door on top of the range rover. I can understand things happen. As promised car is not returned on time and Landrover Buckhead has dropped the garage door on top of the range rover. I can understand things happen. As promised car is not returned on time and Service advicer Paul has no courtesy to return my phone calls. I am really disappointed by the way they are handling this situation. I bought my brand new car from this dealership and was planning to buy more cars from them. I would not advice anyone to buy from this people. Salim Thobani More
by Salim
Employees Worked With
Paul Rasmussen
