Jaguar Land Rover Cerritos

Land Rover Cerritos does not deserve a single star My dream car had been the Land Rover Defender but on Dec 26, 2009 I found a 2006 LR3 which I fell in love with. At time of purchase she had just over 3 dream car had been the Land Rover Defender but on Dec 26, 2009 I found a 2006 LR3 which I fell in love with. At time of purchase she had just over 33k miles, today at 18 years old, has just under 189k. For first 10 years, I took to Land Rover Cerritos for servicing. Chris always ensured she was well cared for and I could not have been happier. Unfortunately, owners changed and it has been downhill since then. I have been bouncing around various non-dealer shops without much success. For 2025, thought am going to give the Land Rover Cerritos dealer another chance, WOW was that a mistake. A simple oil change cost $750. Maybe the oil inludes gold? Was told I need to replace the transmission pan. Considering the mileage, did not think twice about it, until I was told would cost nearly $3k. I’ve taken to a transmission shop only to be told, yes there is a link but not from the transmission pan. Leak is from the engine oil cap and cost will be $500. If you do not mind paying exorbitant prices, being treated like a no-body, or paying for unnecessary repairs then go the this dealer. Otherwise, STAY away am sure you can find another service shop that would treat you much better and only perform necessary repairs at reasonable prices. More

I purchased my 2023 full size Range Rover here. Sales was friendly and professional. Quite the contrast with the service department. Amish Patel is unprofessional, upsells without boundaries an Sales was friendly and professional. Quite the contrast with the service department. Amish Patel is unprofessional, upsells without boundaries and does a horrible job keeping you informed. Forget about returning calls. It’s awful. I’m on month 3 waiting on a part they didn’t install. After many follow ups Amish suggested I go to another dealer, as their systems are changing and it will take them months of data entry. I’m not at all surprised, as his attention to customer service was off from the beginning. More

Just awful. My experience was bad from the start - it went from no response to over response and rude. Typical car/used car sales pressure and experience. Gre My experience was bad from the start - it went from no response to over response and rude. Typical car/used car sales pressure and experience. Greasy is the one word I would use to describe my interaction. More

Wilson Amazing service at the service department! Especially from Wilson. He took care of our cars and provided 5 star service at every step. Especially from Wilson. He took care of our cars and provided 5 star service at every step. More

Mina I had a great experience at Land Rover of Cerritos. Found the exact vehicle I wanted in tip-top shape at a fair price with the excellent customer service and attention to details. I highly re Cerritos. Found the exact vehicle I wanted in tip-top shape at a fair price with the excellent customer service and attention to details. I highly recommended this dealership. More

Steve L. Steve. He is the best. He is amazing and makes the process really smooth. Great service and he was very knowledgeable. Steve. He is the best. He is amazing and makes the process really smooth. Great service and he was very knowledgeable. More

Took my vehicle in for service and was helped by Glen Weitz. He was very helpful and knowledgeable when it came to our new Velar. Had our annual service done in couple hours like he promised and was prov Weitz. He was very helpful and knowledgeable when it came to our new Velar. Had our annual service done in couple hours like he promised and was provided a rental which was awesome. More

Mina is such a great service advisor. He makes the process easy and he’s so friendly and most importantly helpful. I appreciate that everywhere I am at the dealership. Everyone always che He makes the process easy and he’s so friendly and most importantly helpful. I appreciate that everywhere I am at the dealership. Everyone always checks on me to ensure I have been assisted. This is rare these days and I absolutely appreciate them taking the extra step to take care of their customers More

"I recently had my Land Rover serviced at Land Rover Cerritos and I must say I was thoroughly impressed. The team was professional and knowledgeable, and they took the time to explain everything that ne Cerritos and I must say I was thoroughly impressed. The team was professional and knowledgeable, and they took the time to explain everything that needed to be done. The quality of work was exceptional. I appreciated their attention to detail and the fact that they kept me informed throughout the process. Overall, I highly recommend Cerritos Land Rover for any Land Rover maintenance or repair needs. They exceeded my expectations and I will definitely be returning for future services." More

I had such an amazing experience with Rodolfo the parts manager. He made everything super smooth, fast and easy. I want to thank him for tea for taking his time with me and my husband and Colinas ones are manager. He made everything super smooth, fast and easy. I want to thank him for tea for taking his time with me and my husband and Colinas ones are parts were delivered and checking if everything was OK to our liking felt like a very valuable client amazing services. Amazing manager. More