Jaguar Land Rover Cerritos

My vehicle was delivered to me without floor mats. Once I reached out to the dealership they ignored my concerns and after a week finally told me that I’d have to buy my own. I’ve never heard of such Once I reached out to the dealership they ignored my concerns and after a week finally told me that I’d have to buy my own. I’ve never heard of such a thing especially for this type of high end car. Extremely disappointing and horrible experience. More

Sales manager very pushy to sell accessories package. I had said I didn't want the package but Bill pushed it until I agreed. He talks so loud that I just wanted him to leave the room. I should have jus I had said I didn't want the package but Bill pushed it until I agreed. He talks so loud that I just wanted him to leave the room. I should have just walked away, and gone somewhere else. More

Great service and an overall wonderful buying experience. Shoutout to Gustavo for making it that way! Shoutout to Gustavo for making it that way! More

Bad customer service and ridiculous pricing. I will never refer a landrover to anyone again I will never refer a landrover to anyone again More

Didn’t complete the issue I suggested. The CarPlay doesn’t appear. Service had my car over a week. I was able to get a loaner car, but CarPlay still unavailable The CarPlay doesn’t appear. Service had my car over a week. I was able to get a loaner car, but CarPlay still unavailable More

was a very easy process, had the car I was looking for, had it ready to drive, made a deal quickly and was out of there in 2 hours! The team was easy to work with and made everything very easy. had it ready to drive, made a deal quickly and was out of there in 2 hours! The team was easy to work with and made everything very easy. More

I really appreciated the help and service both Margarita and Margaret provided during my visit. and Margaret provided during my visit. More

Ajaz was so accommodating and provided attentive service. Anytime we had a question, he promptly addressed it. Anytime we had a question, he promptly addressed it. More

I asked for the front and back windshield wipers to be replaced. Only the front blades were replaced and no one notified me. I would not have even paid attention if I hadn't gotten this survey. replaced. Only the front blades were replaced and no one notified me. I would not have even paid attention if I hadn't gotten this survey. More

Great service! Was expected to have the loaner car for up to 2 weeks due to their system being hacked. Got my car back with AC repaired in 3 days. Yeah. In and out Was expected to have the loaner car for up to 2 weeks due to their system being hacked. Got my car back with AC repaired in 3 days. Yeah. In and out super quick More