Jaguar Land Rover Cerritos

Deceptive Practices I strongly advise staying away from this dealership due to my ongoing experience with their unprofessional and deceptive behavior. Over 100 days ago, I canceled a protection pla from this dealership due to my ongoing experience with their unprofessional and deceptive behavior. Over 100 days ago, I canceled a protection plan I purchased at the time of sale. I have written confirmation from the protection company itself that the plan was canceled on May 20, 2025, and that the dealership was notified. Despite this, I have not received my refund, and the finance department continues to give me the runaround. The finance managers consistently ignore calls and voicemails, forcing me to waste time driving to the dealership in person just to ask for an update. Even worse, General Manager Darlene has not responded to a single email or phone call regarding this matter. To make matters worse, I was sold a secondary paint protection plan under the false promise that any damage would be covered in-house. That turned out to be completely untrue — a blatant misrepresentation used to push the sale. It’s incredibly disappointing to see how fast they disappear after they’ve made the sale. The lack of accountability, poor communication, and deceptive practices make it clear this dealership is not interested in treating customers fairly once the paperwork is signed. Save yourself the stress — go elsewhere. More

Great selection of vehicles and very easy to deal with. I would definitely go back. I would definitely go back. More

My experience with Land Rover Cerritos was exceptional. Gustavo was very helpful and professional. He answered all my questions without hesitation. The purchasing process was done swiftly and without any Gustavo was very helpful and professional. He answered all my questions without hesitation. The purchasing process was done swiftly and without any sort of pressure. My experience was so good that when my daughter was looking for a Defender, I recommended she contact Gustavo and within 24 hours she had the one she wanted and they delivered it to her a couple days later 3 hours away. Excellent customer service! More

Excellent management very knowledgeable fun to work with, my second car bought from them and will continue my second car bought from them and will continue More

Just leased my new Range Rover and had an outstanding experience thanks to Fares and Kasra. From the very beginning, both of them were professional, straightforward, and genuinely helpful — no pressure, experience thanks to Fares and Kasra. From the very beginning, both of them were professional, straightforward, and genuinely helpful — no pressure, no runaround, just clear communication and a smooth process from start to finish. Fares took the time to walk me through all the options and helped make sure I got exactly what I wanted (and nothing I didn’t). Kasra handled the paperwork like a pro — efficient, transparent, and even made sure I understood every part of the lease before signing anything. The whole experience felt personalized and stress-free. I’ve leased cars in the past where it felt like a battle — this was the exact opposite. If you’re in the market for a Range Rover and want to work with people who actually care and know what they’re doing, ask for Fares and Kasra. Highly recommend. More

Excellent customer service. Professional environment. Staff are well trained. Nice, clean & elite ambiance within the dealership. Professional environment. Staff are well trained. Nice, clean & elite ambiance within the dealership. More

Very professional and easy to talk to Made me feel very comfortable. Staff and mainly salesperson assisting very professional comfortable. Staff and mainly salesperson assisting very professional More

AWFUL. .. Buyer beware. Was shopping for a used EV they had in stock. They don't assist with applying the used EV tax credit at the time of purchase, that's .. Buyer beware. Was shopping for a used EV they had in stock. They don't assist with applying the used EV tax credit at the time of purchase, that's okay. But they say will provide everything you need to claim it on your own taxes. FALSE. They will not provide the one required form you need to claim the credit, the Time of Sale Seller report. Without this report, the IRS will reject your claim instantly.! hope no one else has purchase a used EV and are expecting a tax credit next year because you won't. And by then the dealer would have washed their hands of any responsibility. This is well documented on many forums and acknowledged by the NATIONAL AUTO DEALERS ASSOCIATION. Gustavo and team is oblivious to the clearly stated instructions provided by the IRS. They advertise the tax credit on their website but offer no help whatsoever. More

Mo and Matt went above and beyond to help me find the car I wanted. I wanted. More

Excellent service provided by the whole team at Jaguar Land Rover Cerritos! Looking forward to bringing car in for services. Land Rover Cerritos! Looking forward to bringing car in for services. More