Jaguar Land Rover Charlotte

Annual Service Gary Buss continues to provide the very best in customer service. We have owned several LR models over the years and he has always been very honest,pr Gary Buss continues to provide the very best in customer service. We have owned several LR models over the years and he has always been very honest,professional and personal in all of our dealings. Gary makes all the difference in our choice of vehicles. More

Service was quick, simple and informative. All questions asked were answered and suggestions provided to ensure maximum service provided. Car was given back in better shape than received as far as cleanline asked were answered and suggestions provided to ensure maximum service provided. Car was given back in better shape than received as far as cleanliness. More

Great Service Called my service rep on Thursday afternoon to tell him I suspected a problem. He scheduled me to come in at 8:30 a.m. the next day. Had my car chec Called my service rep on Thursday afternoon to tell him I suspected a problem. He scheduled me to come in at 8:30 a.m. the next day. Had my car checked very quickly to verify the problem and got a rental for me. Car was repaired within a day and all is well. He also suggested that my service could be done while my car was in for repair as it was coming due anyway. So, killed two birds. I love my dealer and my service rep. More

Had a great experience and they made it an easy process for me. So happy with my new Range Rover and don’t see myself every getting another type of car. Thanks to the whole Hendrick Land Rover team. for me. So happy with my new Range Rover and don’t see myself every getting another type of car. Thanks to the whole Hendrick Land Rover team. More

Awesome service again from the Hendrick team I can always depend on Gary to take care of my Rover needs. He's always helpful and a good friend now for over 5 years. Good job Gary and thanks to He I can always depend on Gary to take care of my Rover needs. He's always helpful and a good friend now for over 5 years. Good job Gary and thanks to Hendrick Land Rover again! More

Service department is great and they have a nice waiting area. Mario was wonderful to work with and made everything so easy and quick! Thanks! area. Mario was wonderful to work with and made everything so easy and quick! Thanks! More

I was told it would be 1 1/2 hr for oil change but ended up waiting 2 1/2 hours. Next time I will drop off. up waiting 2 1/2 hours. Next time I will drop off. More

Gary took care of what I needed. Brought vehicle in for 48,000 mil check-up - Gary always takes care of my needs. This my 3rd Land Rover vehicle and its the service that brings me ba Brought vehicle in for 48,000 mil check-up - Gary always takes care of my needs. This my 3rd Land Rover vehicle and its the service that brings me back. More

Whatever you’re laying Gary is not enough because he brings order to chaos with a client friendly demeanor. Different personality types don’t appear to be a problem as I’ve witnessed some potentially c brings order to chaos with a client friendly demeanor. Different personality types don’t appear to be a problem as I’ve witnessed some potentially catastrophic scenarios handled with aplomb. More