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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.7
1,007 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 507 service reviews

March 28, 2026

Welcoming. I like that they send a video of the vehicle on the lift to show you what's wrong (transparency). This has been the second time I brought my Jaguar X More

by Peter Cikowski
Recommend Dealer
Yes
Employees Worked With
Jose from the service department
March 26, 2026

Fair and knowledgeable Joe is very informative and courteous efficient and communicative Thanks for your service More

by ANNELLA2
Recommend Dealer
Yes
Employees Worked With
Joe
March 23, 2026

A+ customer service. Will definitely come back again. The entire staff expedited the entire service process. I never had to wait for anything more than a minute More

by tvitogiannis
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe
Mar 26, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2026

Although it was frustrating to have to wait nearly a month for the repair, Adam was very communicative and kept me up to date on the repair. BTW-Both loaners cars were great but both were out of windshi More

by EF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wolfe
Mar 26, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

March 22, 2026

Service writer Kayla was very responsive and polite, she took care of everything that I needed in a timely fashion I would definitely request her again when I need Service. More

by Rich
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2026

We were very satisfied with Jose services. We will definitely refer our friends and family. He was very helpful and did what he can do to make sure we were satisfied. More

by FRANK_RIVERA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ferrer
Mar 24, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Hinsdale Service & Parts Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 25, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2026

Joe in the service department was amazing! Kept me up to date and made it easy to get a loaner car when my car was being serviced . 10/10! More

by jllavoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Hinsdale Service & Parts Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2026

Have bought and had serviced my Land Rover vehicles at Hinsdale since 2000. Joe Rosone is amazing always as my advisor, would not trust anyone else. Had my vehicle serviced once at a dealer in Chicago out More

by KenInChicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosone
Mar 24, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2026

I recently took my car in because my engine light came on and Jose at the Service department had his team quickly diagnosed the issue. Jose explained everything clearly. The staff was friendly and profes More

by Giovannaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ferre
Mar 22, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

Mar 22, 2026 -

Jaguar Land Rover Hinsdale responded

Hello Giovannaperez, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 13, 2026

Very professional Great service and customer experience Would recommend to others looking for 5 star service More

by mhh0
Recommend Dealer
Yes
Employees Worked With
Joe rosone
Mar 15, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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