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Jaguar Land Rover Hinsdale
Hinsdale, IL
1,058 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 542 service reviews
Verified Customer
May 20, 2026
I was a little upset. I had called to get some answers was put on hold, then told the tech would call me back never happened. I then made an appointment. Because of the re I had called to get some answers was put on hold, then told the tech would call me back never happened. I then made an appointment. Because of the red tape procedures with the warranty folks my car was kept two weeks. Then added more money for something that wasn’t needed and taken away when I came to pick up. My first time servicing with y’all. Overall my car is running great. Thanks More
by Haziness
Employees Worked With
I cannot remember not one name. The ladies at the desk where you pay your money were very nice and friendly.
May 18, 2026
Anytime I step foot into Bill Jacobs LandRover of Hinsdale I’m treated with such kindness and respect. For that I will definitely recommend them to my family and friends who are looking to purchase t Hinsdale I’m treated with such kindness and respect. For that I will definitely recommend them to my family and friends who are looking to purchase their next vehicle More
by jessicalynnmosley
May 16, 2026
Bill Jacobs is a great dealership including sales, financing, and service. They have a great selection of cars and everybody is especially attentive. financing, and service. They have a great selection of cars and everybody is especially attentive. More
by cornelwhunter
May 13, 2026
The service department at Jaguar Land Rover Hinsdale consistently delivers one of the most exceptional automotive service experiences I’ve encountered. Our service advisor is attentive, professional, an consistently delivers one of the most exceptional automotive service experiences I’ve encountered. Our service advisor is attentive, professional, and continually goes above and beyond to ensure every visit is seamless, efficient, and genuinely enjoyable. More
by roger_zavala
Employees Worked With
Joe Rasone/Service
May 12, 2026
Joe, I can’t thank you enough for all you did( your time, patience, and timely updates)! I’ll choose you every time!!! Thanks again!!!! patience, and timely updates)! I’ll choose you every time!!! Thanks again!!!! More
by Ntballard1
Employees Worked With
Joe from Service and Repair
May 11, 2026
Used Car Buyer Beware! We recently bought a 2018 Infiniti QX60 at Land Rover Hinsdale. The car drove great during a couple of test drives. We were told that the car wa We recently bought a 2018 Infiniti QX60 at Land Rover Hinsdale. The car drove great during a couple of test drives. We were told that the car was fully inspected, they performed an oil change and fixed/updated a couple other minor things. The price was fair and the sales process was smooth and painless. The sales and finance departments were a breeze to deal with. A couple days after buying the car, we experienced intermittent hard starts. Starting would start rough and take some time to actually start. Since we had a short, limited warranty since it is a used car, we brought the car back to Land Rover THREE times and each time they told us they couldn't find anything wrong. We understand that intermittent problems are difficult to diagnose so we sent them a video where you can hear how hard the car was starting in hopes that they would look further into the issue. They still said they can't find anything wrong. They suggested that if we experience further issues to take it to an Infiniti dealership as it may be an issue with Infiniti cars that the Land Rover service department can't diagnose. After the warranty expired, we did some research on the issue. The first thing my husband did when he opened the hood is check the air filter. IT WAS ENTIRELY BLACK. How in the world was this missed during the car's initial inspection and all the times we took it back in to see what was wrong?! All those trips back to Land Rover were a complete waste of time. My husband changed the filter and we haven't had a problem since. He also changed the cabin air filter which was DISGUSTING. I wouldn't trust that the used cars at Land Rover Hinsdale have been "fully inspected". If they missed something as simple as an air filter, what else did they miss? If you buy a used car here, I would strongly recommend taking it to your own mechanic for an inspection, if allowed. If not allowed, I would look elsewhere for a used car. More
by p.rohrbacher
