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Jaguar Land Rover Hinsdale
Hinsdale, IL
1,042 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 530 service reviews
May 09, 2026
Very courteous and professional. I didn't feel pressured to do anything. The reception was fantastic. A video of analysis of what technicians found was made available to me. The over I didn't feel pressured to do anything. The reception was fantastic. A video of analysis of what technicians found was made available to me. The overall experience was beyond expectations. More
by stephenmeek1
Verified CustomerEmployees Worked With
Jon
May 08, 2026
Excellent service via the service department and Joe Rosone. Joe always does a great job of keeping me informed and seeing that things get done correctly and in a timely manner. Rosone. Joe always does a great job of keeping me informed and seeing that things get done correctly and in a timely manner. More
by mleonetti1955
May 08, 2026
Very disappointing experience. I originally came in for a minor repair, but after multiple service visits my vehicle was repeatedly returned with new damages and ongoing issues. Co I originally came in for a minor repair, but after multiple service visits my vehicle was repeatedly returned with new damages and ongoing issues. Communication and overall care for the vehicle were poor. More
by tvoimirest
Employees Worked With
Jonathan Burns
May 04, 2026
I was happy with the warranty work, extra effort w/ caliper/wheel damage noticed from initial purchase. Paid services are fine, although very high $$. Delay in parts, took nearly a month. These two ite caliper/wheel damage noticed from initial purchase. Paid services are fine, although very high $$. Delay in parts, took nearly a month. These two items kept me from rating it excellent! More
by rscott.mackenzie
Employees Worked With
Kayla Cartolano
May 04, 2026
Amazing People and a Great place to service my advisor was amazing and quick to let me know anything that was going on! was amazing and quick to let me know anything that was going on! More
by TUCKER312P
Employees Worked With
May 02, 2026
The entire staff was very kind and accommodating. Adam was wonderful. He explained in detail what the issues were with my car and gave great recommendations for getting it repaired. Adam was wonderful. He explained in detail what the issues were with my car and gave great recommendations for getting it repaired. More
by nurseudl4
May 02, 2026
Great service shop and fast service. Nice to have a loaner from the fleet as I dropped off my Defender OCTA for service. I had a minor disagreement with the service advisor and that’s wh Nice to have a loaner from the fleet as I dropped off my Defender OCTA for service. I had a minor disagreement with the service advisor and that’s why one star down. All else was very professional. More
by persio
Employees Worked With
Adam Wolfe - service advisor
