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Jaguar Land Rover Hinsdale
Hinsdale, IL
602 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 602 reviews
Verified Customer
October 23, 2024
The entire process seemed disorganized and unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, an unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, and registration several days ahead of time, I was there nearly 4 1/2 hours. This included more than an hour where I sat alone at my salesperson’s desk. I would have greatly appreciated updates, an explanation of my vehicle’s features, a word from a sales manager… anything! After expressing my frustration, I was told they could cover my fuel costs, having driven more than 13 hours round trip. However, I never received this. We have purchased many cars; this was by far the worst experience. In addition, my salesperson seemed unfamiliar with many of the features on my vehicle. I was appreciative of his colleague, a young man who stated he used to help with delivery of new vehicles and was now a salesperson. He was the lone highlight of the day. More
by KIMMERS32
October 23, 2024
Everyone is so very nice and polite! I appreciate the video and all the text messages to show me what is happening with my vehicle! I appreciate the video and all the text messages to show me what is happening with my vehicle! More
by lyonskathryn
Employees Worked With
October 21, 2024
Excellent experience. Nice people good to work with. Would recommend to other. Five stars. Appreciated Nice people good to work with. Would recommend to other. Five stars. Appreciated More
by watsondb
October 21, 2024
Very pleased great experience Dan Galloovitch was great with everything and he made sure I was happy from the beginning to the end with everything and he made sure I was happy from the beginning to the end More
by PANGELOPOULOS
Employees Worked With
October 20, 2024
The service representative at this dealership has made it a joy to work with them. Raoul is in constant contact with me and explains everything very clearly. a joy to work with them. Raoul is in constant contact with me and explains everything very clearly. More
by PMSJ4
Employees Worked With
Raoul Pacina
October 19, 2024
I had an awesome salesman that . took his time to explain all of my options .kudos to Deny!!! took his time to explain all of my options .kudos to Deny!!! More
by copeland336
