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Jaguar Land Rover Hinsdale
Hinsdale, IL
490 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 490 reviews
Verified Customer
Helpful July 23, 2024
Mike in Service is excellent! John in sales is absolutely the best! Love it here! John in sales is absolutely the best! Love it here! More
by udbenuts2
July 21, 2024
One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommend them 100%!! Thank you for everything! More
by Michelle
Employees Worked With
Jawad
July 20, 2024
Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to address the defect. Arriving for the appointment the computer system was down and they could not find the part. Returned for a second appointment to correct the defect to find out they had ordered the wrong part. They then order the wrong part for a second time and had a delayed delivery on the correct part. For all of the delays, I requested that they spend a little extra time vacuuming my car prior to returning it to me, they said no problem. The process left me in a courtesy vechical for a week to perfom a one to two hour work effort. On the day of pickup I was assured that the vechical was ready to go and the extra vacuum would be complete. The vechical was ready, however it was no vacuumed. Hopefully, the information above can be ised to help improve the overall service delivery process. More
by bschinker
Employees Worked With
Service Department
July 16, 2024
Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More
by Wbower63
Employees Worked With
Jawad Sayal
July 16, 2024
I was immediately assisted by Dennis upon walking through the door. I came with one vehicle in mind, and he was terrific through the entire process about said vehicle. Professional and easy going all in one. the door. I came with one vehicle in mind, and he was terrific through the entire process about said vehicle. Professional and easy going all in one.. More
by Jeeper
Employees Worked With
July 01, 2024
This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to happen. More
by DANNISLUV1982
Employees Worked With
Raul Pesina
June 30, 2024
Continued great service for the last 10-12 years with all of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for se of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for service. They always have transportation available via a loaner or rental or pick up drop off service. Our service advisors are the best. More
by Ckew
Employees Worked With
Joe Rosone and Raul
June 29, 2024
I purchased the car, it came dirty with plastic factory stickers not removed, i had to clean it myslef and remove all plastic stickers. I found discolored parts and various other issues. Very disappointed stickers not removed, i had to clean it myslef and remove all plastic stickers. I found discolored parts and various other issues. Very disappointed in this kind of experience. More
by greg@zejer.com
