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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.5
256 Reviews

256 Reviews of Bill Jacobs Land Rover - Service Center

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October 16, 2024

Raul and service team are amazing. Always truthful of what services need to be done immediately and what can possibly wait. Great customer service. More

by ERIKA_OVDEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
October 14, 2024

Horrible waste of time and money. my car is still messed up and the man that helped me didn't even look or know anything. More

by schatzeschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Car was returned not washed. Dirt and grease on seat. Person returning vehicle last for 15 minutes getting car. Then, after I pointed it out, had to clean the seats again. Wai More

by ADAMTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Spencer
October 10, 2024

Work was done quickly. Joe was helpful In addressing my needs. The only difficulty I had was checking out. Because of the 3% surcharge for credit card payment, I paid by c More

by MIKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe rosone
October 10, 2024

Nothing but great experience all the time with JLR Hinsdale. Sales and Service. Highly recommend Dan G sales and Mike M service More

by edanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Helpful prompt service provided. Follows up as needed and performed service well. Will use again. More

by KURT.LUMSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
October 09, 2024

Two people, Joe R. My service advisor and Jane B. have been very helpful in getting my car back running and looking great. It was a bit of a long haul due to parts supp More

by Eliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe R, Jane B
October 09, 2024

Great service. Lewis does a great job with communication. He always kept me update with what was going on with my car. More

by jeterpatrick10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
October 08, 2024

Mike Mashburn has always made it easiest to get our car serviced and get answers as quickly as possible. We appreciate the personable and thorough checks done by your staff. More

by ARIS.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
October 08, 2024

JLRH is dependable and communicates well in a timely manner. They take time to explain suggested service and will check to make sure you are covered with any packages and explain if you are not. Year af More

by Jackie Holsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal
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