Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
131 Reviews
Call Service Center (630) 659-1152

131 Reviews of Bill Jacobs Land Rover - Service Center

Sort by
April 27, 2024

That was a pleasant experience! Mr Raul is a good advisor, he is friendly and considerate! More

by 1305108799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Apr 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 25, 2024

This dealership is very goof with services. Everyone is friendly and cooperative. It has a good environment More

by APAYNE8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn——a10
Report | Print
Apr 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 25, 2024

Great place to take your truck my Service advisor Joe is the best on my third Range Rover dealing with him and I’ll try to make a fourth one More

by STREET.GREG104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service advisor
Report | Print
Apr 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Apr 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 24, 2024

The service consultant Joe was great. I really like the dealership. It just took to long with no offer of a loaner until I asked about it a week into the process. It seemed to be an hug More

by NOMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe rosone
Report | Print
Helpful
April 23, 2024

Great service at Hinsdale Land Rover (Bill Jacobs). Brought my 2018 (diesel) land rover in for annual maintenance, met with Lewis S. In the morning to review what was needed, and never felt like I was More

by agnesrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
Report | Print
Apr 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 20, 2024

Nice and clean. Friendly service tech. Quick and knowledgeable. I’d recommend highly to friends and family. More

by davidz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosone
Report | Print
Apr 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 19, 2024

I don’t have enough experience with this dealer to rate it yet. Thank you. More

by gandc.lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
Report | Print
Apr 20, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Apr 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Helpful
April 15, 2024

I HAVE BEEN TAKING MY 2020 velar back & forth to your dealer ship for the same problem for months and it’s still not fixed properly with no clear explanations ever ! More

by Misonrisa73@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MACHANIC
Report | Print
Apr 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 325-9955. We look forward to hearing from you.

Helpful
April 15, 2024

Always professional. Raul goes above and beyond for customer satisfaction. They listen and go over all your concerns. Dealership is beautiful. More

by BBBELINDA1
Recommend Dealer
Yes
Employees Worked With
Raul service
Report | Print
Apr 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 14, 2024

We believe we have not had problems with our two Range Rovers because of the excellent service department. We appreciate the loaners we can use when our SUVs are in for service. Mr.Rosone takes care of us More

by HCONDESZERVAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Consultant - Joe Rosone
Report | Print
Apr 15, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
1
2
...
14