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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.5
194 Reviews

194 Reviews of Bill Jacobs Land Rover - Service Center

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July 26, 2024

My experience was extremely pleasant. My advisor was informative and attentive during the time my vehicle was there. More

by shaunda909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
July 23, 2024

Always a pleasure, Joe helps me understand and get through all the issues with my old 110. More

by Dennymu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Mike in Service is excellent! John in sales is absolutely the best! Love it here! More

by udbenuts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jul 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

One of the best costumer service I’ve had , Jawad was great and the service he provided was superb! The experience from start to finish was excellent and there’s no other dealer I would go to. I recommen More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Michelle, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! Thanks again for the recommendation, and have an amazing day!

July 20, 2024

Absolutely disappointing service experience provided by a luxury vechical dealership. After purchasing a vechical with a documented defect, I waited three months for a backloged part to be delivered to add More

by bschinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 325-9955. We look forward to hearing from you.

Jul 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Jaguar Hinsdale Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 325-9955 to discuss ways we can better serve you in the future.

July 16, 2024

Very easy to schedule service. My service lead, Jawad Sayal, provided me with updates and responded quickly and professionally to my questions. More

by Wbower63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jul 17, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be supportive during your experience here at Land Rover Hinsdale Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2024

This is my dealership of choice. The service I receive is always exceptional. Everyone is friendly and they explain everything that needs to happen with my car and why it needs to ha More

by DANNISLUV1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2024

Continued great service for the last 10-12 years with all of our land rovers. We never have to wait for an appointment and if something arises between scheduled maintenance they are quick to get us in for se More

by Ckew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone and Raul
Jul 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2024

The dealership communicated updates on my car while it was being serviced timely. Joe was great to work with! More

by Migg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service department
Jun 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

Jun 22, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

Erica and the entire sales team were Great. They were just as motivated to make a sale as I was to make a purchase. I felt no pressure and the transaction went extremely smooth. More

by bstanback4089
Recommend Dealer
Yes
Employees Worked With
Erica Dahlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wales
Jun 20, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! If you have any further questions, please give us a call. We're always happy to help!

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