Bill Jacobs Land Rover - Service Center

The car was delivered at the time promised and is running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of th running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of the main reasons that we'll buy our fourth car from JLR Hinsdale More

Had to wait 4 days to get my car in for appointment. Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last pe Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last person’s garbage was still in the hatchback ) but I really needed my car which was still operable. It would have been better to just have me bring it in the day before you could look at it. More

My service representative Jawad S. is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care of. Customer service at Land Rover Hinsdale is great! More

Great service, including explaining repair needs. No pressure related to selecting repair work to be performed. No pressure related to selecting repair work to be performed. More

Outstanding experience with the service department, and my service advisor Jawad Sayad was courteous and provided exceptional service. my service advisor Jawad Sayad was courteous and provided exceptional service. More

Jawad is great service advisor to work with. He’s very knowledgeable and provides great customer service! He’s very knowledgeable and provides great customer service! More

I just purchased the car two weeks ago and I found a screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which w screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which was much appreciated. I now have a new tire which was covered under warranty and peace of mind. Thank you Jawad for the excellent customer service at Hinsdale Land Rover! More

Rail Pesina Jr is someone I feel I can trust with his clear explanations and honest feedback clear explanations and honest feedback More

Joe is phenomenal. A good guy. Great customer service. Proficent in his job. Marcus is great. A good guy. Great customer service. Proficent in his job. Marcus is great. More

Great customer service. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. More