419 Reviews of Bill Jacobs Land Rover - Service Center
Joe is always great, he makes every effort to ensure the customer is happy. Everyone at the dealership is super friendly. The service was fast, and the loaner car is much appreciated. I make the trip to Hin customer is happy. Everyone at the dealership is super friendly. The service was fast, and the loaner car is much appreciated. I make the trip to Hinsdale from South Loop because I know I can trust this team. My repair ended up being something minor and I wasn't pressured into other repairs I didn't want right now. I love the video of the inspection too. All around superb experience! More
Once Geoffrey, the manager got involved the experience was much better as was the customer service. I’ve only been to the dealership 2x and both times I’ve dealt with Adam( prior to Geoffrey getting invol was much better as was the customer service. I’ve only been to the dealership 2x and both times I’ve dealt with Adam( prior to Geoffrey getting involved) He is extremely rude and unhelpful. Moving forward I refuse to work with Adam. More
Joe Rosone, my rep is terrific and why I travel 40 miles each way to Hinsdale Land Rover. He is conscientious and always goes out of his way for me and when I call his office, he answers!! He is great!! each way to Hinsdale Land Rover. He is conscientious and always goes out of his way for me and when I call his office, he answers!! He is great!! More
Very professional i was in and out Mechanic technician show me everything whot needs to be done in my car and Jose Ferrer take care all the paperwork very professional and very nice Gentlements I am very show me everything whot needs to be done in my car and Jose Ferrer take care all the paperwork very professional and very nice Gentlements I am very happy with the service Thank you More
Another great experience. Hands down the best service department I have ever dealt with . Jose was great ! Great communication and service Hands down the best service department I have ever dealt with . Jose was great ! Great communication and service More
This was my first time bringing my truck in for service and I was very please with the customer service I received. Joe Rasone was my service advisor and I am very happy with the assistance he provided, I and I was very please with the customer service I received. Joe Rasone was my service advisor and I am very happy with the assistance he provided, I appreciated how he took the time to review everything with me. He arranged for me to have a loaner vehicle while my car was being serviced. I was also surprised at how quickly my service was completely. I was very happy to see how clean my truck was when I picked it up and even more happy when I drove it home. My truck has been running great and have not experienced any issues, which is the point of brining it in for service, but I am also confident that if I run into any issues, I am in good hands with Joe and his team. More