Jaguar Land Rover Lakeland

Worst experience ever. DO NOT RECOMMEND. management extremely rude and does not care about customers DO NOT RECOMMEND. management extremely rude and does not care about customers More

Excellent customer service at Land Rover of Lakeland, no pushy salesman and the entire process went very quickly. Car was ready when I got there, Sebastian was very attentive to detail. pushy salesman and the entire process went very quickly. Car was ready when I got there, Sebastian was very attentive to detail. More

Everyone was very kind and helpful. This was the best automobile purchase I ever had. Everything about the vehicle was explained in detail and Tony was phenomenal. This was the best automobile purchase I ever had. Everything about the vehicle was explained in detail and Tony was phenomenal. More

Quick, easy. Tony was great and personable. We negotiated a quick deal and were done within 2 hours. Would recommend Jaguar of Lakeland to friends and fami Tony was great and personable. We negotiated a quick deal and were done within 2 hours. Would recommend Jaguar of Lakeland to friends and family. More

Tony was very professional and efficient in the car negotiation and subsequent service and individual car info requests. negotiation and subsequent service and individual car info requests. More

Tony and Lakeland Jaguar were incredible to work with. The experience was seamless and without all the salesy, overbearing antics I’ve experienced at other dealerships. The experience was seamless and without all the salesy, overbearing antics I’ve experienced at other dealerships. More

Honest and genuine a very positive experience at Jaguar of lakeland Tony was friendly and helpful with the entire process of lakeland Tony was friendly and helpful with the entire process More

From start to finish this dealership took care of us and made us feel like a part of the Land Rover family! My wife got her dream car and Sebastian was a 10/10 in customer care! made us feel like a part of the Land Rover family! My wife got her dream car and Sebastian was a 10/10 in customer care! More

Recently purchased a 2024 Discovery S courtesy vehicle and traded in my current vehicle at same time. The entire process was pleasant from beginning to end. Dealt with Rodney initially in sales who was and traded in my current vehicle at same time. The entire process was pleasant from beginning to end. Dealt with Rodney initially in sales who was great and ultimately Bryan the sales manager as both were very knowledgeable and helpful in working out a fair deal for all. Dave in finance was also very efficient in finalizing the documents and coordinating a speedy purchase transaction. Finally, Evan the product specialist, followed up with me in person to review all the features and operational aspects of the vehicle I should be aware of. Overall I had a 1st class experience that you would expect from a Jaguar/Land Rover dealer and would not hesitate to recommend to any others considering a vehicle purchase. More

This is only a review on the service. The sales maybe different. I brought my (certified pre-owned) 2021 Jaguar F-Pace in on 10/15/25 for a service repair at Jaguar dealer in Lakeland. Th The sales maybe different. I brought my (certified pre-owned) 2021 Jaguar F-Pace in on 10/15/25 for a service repair at Jaguar dealer in Lakeland. The service advisor James Green assigned to help me with the servicing of my repairs. I informed him that I had the 100,000 mile warranty. He informed me that the system was down and could not search his system. He also refused to call the Fort Lauderdale Jaguar dealership that I purchased the vehicle from to locate or even attempt to locate the information. He showed laziness and unwillingness to help me because he stated "they won't be as helpful to him as they would me." I have a funeral to help plan, things for work to work on at work and after school activities for my son. I had no time and still made the 2 calls to Fort Lauderdale Jaguar in which my calls and voicemail was never returned. IF YOU ARE GOING TO JAGUAR BECAUSE OF CUSTOMER SERVICE AND HONORED WARRANTIES THEN THIS MAY NOT BE THE DEALER FOR YOU. They are clean and esthetically pleasing with a great lounge but service is terrible. More