Jaguar Land Rover Minneapolis - Service Center

Ryan Schmitt was my service advisor. It’s been a month of headache. November 6 I had a fuel line break ( this line was related to a fuel filter replacement in July). November 9 and $500 It’s been a month of headache. November 6 I had a fuel line break ( this line was related to a fuel filter replacement in July). November 9 and $500 later I was told my car was fixed without being warned about 5 other system failures before picking the car up. They claimed they told me of lights and sent me a video, but the footage showed none of the warnings. It wasn’t until Nov 14th that they told me they couldn’t get it back into the shop until Nov 20th. They lent me a car in the meantime. Nov 22 they found the issues ($1850) and said it would be fixed by the 25th. That day came and went without news. I waited until the 30th to reach out and by Dec 1 they told me it had been completed before I could retrieve it they found 2 more issues costing more than $4000 to fix everythin, with days in between my questions being answered and confirming actions to be taken. I still do not have the vehicle back. More

The service is been very good and on time as I was well taking care and provided provided with good service taking care and provided provided with good service More

In every way, this dealership provides EXCELLENT SERVICE. The staff is great in the thorough service they provide. Great communication and timely completion of the work that is proposed. The staff is great in the thorough service they provide. Great communication and timely completion of the work that is proposed. More

great service, clean facility, professional staff, honest diagnosis. overall a great place for service. you get what you pay for. honest diagnosis. overall a great place for service. you get what you pay for. More

Has got a lot better at customer service with Adam being one of your better service agents one of your better service agents More

Great customer service! Always very polite and courteous and informative. I highly recommend Jaguar Land Rover Mpls. Always very polite and courteous and informative. I highly recommend Jaguar Land Rover Mpls. More

Thorough and comprehensive. Great communication and customer care. Always greeting me with a smile and willing to help. Go above & beyond. Great communication and customer care. Always greeting me with a smile and willing to help. Go above & beyond. More

We continue to be impressed with the quality of Services and that is because of Adam. and that is because of Adam. More

Always the best service and customer focus. Fairly prices for exceptional service. That’s why no one else services my Rovers and hasn’t for over 2o years Fairly prices for exceptional service. That’s why no one else services my Rovers and hasn’t for over 2o years More

The dealership took great care of me and my car. I was informed along the way as to what was going on and my car was repaired as promised. I was informed along the way as to what was going on and my car was repaired as promised. More