Jaguar Land Rover Minneapolis - Service Center

This was my first trip to this dealership, and I was impressed! Thank you for carefully explaining what service my vehicle needed, and when to schedule any follow up work. I will be back, thank you! impressed! Thank you for carefully explaining what service my vehicle needed, and when to schedule any follow up work. I will be back, thank you! More

Our experience at the dealership was very good as usual. The amenities such as shuttle service, coffee etc. are remarkable. Our complaint for this time was their response time to phone calls. We were ha The amenities such as shuttle service, coffee etc. are remarkable. Our complaint for this time was their response time to phone calls. We were having overheating problems & wanted to know if it was safe to drive it to the dealership from our home. We made four phone calls to Henre over a full day before we were able to talk to him. He never returned the 3 calls we made with messages left. He was very pleasant as usual when we arrived at the dealership. The price is usually $1,000 when ever we go for service. I guess that is what you get with a luxury car. More

Service department should study high end service more - when I pull into the garage the greeter does not open the door for me - a small gesture but something I expect when experiencing a luxury brand. For when I pull into the garage the greeter does not open the door for me - a small gesture but something I expect when experiencing a luxury brand. For this type of vehicle - the service should be top notch. Also my interior did not appear to have been vacuumed out as they indicated. I will give a nod to Jerome, who is always very helpful but the more junior staff need to be managed and trained better. More

Today was my first visit to Jaguar Land Rover and I had a great experience with the service team! They got me in right away and got me back on the road before I could even complete a conversation I was havi great experience with the service team! They got me in right away and got me back on the road before I could even complete a conversation I was having with the very friendly staff! More

Discussed with me all items that they recommended to be repaired or replaced before doing the job. Very clean facility and very pleasant to deal with. repaired or replaced before doing the job. Very clean facility and very pleasant to deal with. More

My Service adviser has taken care of me sine i bought this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. More

Purchased the vehicle at Land Rover and this recent service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you infor service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you informed along the way and help you if you need alternative transportation.. They are great! More

I described a shifting issue that happened on 2 occasions previously. The vehicle was brought in for inspection & I was very satisfied with the service given previously. The vehicle was brought in for inspection & I was very satisfied with the service given More

I continue to be very satisfied with the service I receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it d receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it doesn't get much better than that. More

From the Beginning until the end they were professional and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but they did not have the exact color I wanted(white) so I continued to shop the internet and found one about a hour away. After I purchased it there was a problem with the Cd player so i took it to Land Rover for the repair(which the other dealer was paying for) and they handled it like I had bought the car from them. Floyd worked with the other dealer which he did not have to do they are not part of the luther group and kept me in the loop the whole time problem solved very quickly and he even went the extra mile and found out that I had a factory warranty that could be transfered to me for free WOW! And he did all the paper work to make it happen! I am so gladf that I am now connected with such a great group of people if I need them in the future. They more then earned my business I feel like the lucky one and how often do you feel that way when your the one spending money! More