Jaguar Land Rover Minneapolis - Service Center

My Service adviser has taken care of me sine i bought this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. More

Purchased the vehicle at Land Rover and this recent service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you infor service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you informed along the way and help you if you need alternative transportation.. They are great! More

I described a shifting issue that happened on 2 occasions previously. The vehicle was brought in for inspection & I was very satisfied with the service given previously. The vehicle was brought in for inspection & I was very satisfied with the service given More

I continue to be very satisfied with the service I receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it d receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it doesn't get much better than that. More

From the Beginning until the end they were professional and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but they did not have the exact color I wanted(white) so I continued to shop the internet and found one about a hour away. After I purchased it there was a problem with the Cd player so i took it to Land Rover for the repair(which the other dealer was paying for) and they handled it like I had bought the car from them. Floyd worked with the other dealer which he did not have to do they are not part of the luther group and kept me in the loop the whole time problem solved very quickly and he even went the extra mile and found out that I had a factory warranty that could be transfered to me for free WOW! And he did all the paper work to make it happen! I am so gladf that I am now connected with such a great group of people if I need them in the future. They more then earned my business I feel like the lucky one and how often do you feel that way when your the one spending money! More

the work was completed on time even after I arrived early. When finished my vehicle was washed and dried. They have a very nice waiting area. Very friendly people. early. When finished my vehicle was washed and dried. They have a very nice waiting area. Very friendly people. More

Jerome the shuttle driver was very nice. The price of Jerome the shuttle driver was very nice. The price of service and parts is very high. I was quoted $1500 for a set of new tires, $1850 for a bette Jerome the shuttle driver was very nice. The price of service and parts is very high. I was quoted $1500 for a set of new tires, $1850 for a better set of tires. I can get a new set of the same tires that I have that wore quite well for $850 at Discount Tire. Every time I take my car to the dealership for service it costs at least $1000. More

I was disapointed with the charges of $273.00 and nothing was done to my car. They said they put it a computer but no report was provided, can't prove they did that. Service had my car at 8:00am and I had was done to my car. They said they put it a computer but no report was provided, can't prove they did that. Service had my car at 8:00am and I had to finally call them at 3pm to find out what was going on. Service should've called me at work by 10am to tell me the results. Then maybe I could've had my air conditioner serviced. I wasted a whole day and nothing got fixed. It was like the first service is a gimme for money to tell you what's wrong. I already knew that when I took it there. I feel like I was scammed. Customer Service needs work on procedure and attention to save the customer some time. I could've got something fixed if they had called me earlier in the day. It was a bad day all around. More

Very friendly, attentive, thorough. Feels like a pampered service at every maintenance schedule. Loaner car for longer services is a convenient and allows to not slow down from work. service at every maintenance schedule. Loaner car for longer services is a convenient and allows to not slow down from work. More

This dealer is absolutely awful! I took my car there to be service a few times and today after spending ALOT of money my car is not fixed! When I asked about why they seem not to be able to repair my car, be service a few times and today after spending ALOT of money my car is not fixed! When I asked about why they seem not to be able to repair my car, I was treated with utter disrespect! I will never purchase from them again, it is definitely not worth it. Let the buyer beware..... More