Jaguar Land Rover Minneapolis - Service Center

As mentioned above, the service dept from Service Manager John, to Paul Palan Shop Manager (handles all the big ones not covered by the'book')Henre assigns work orders and artfully handles difficult service John, to Paul Palan Shop Manager (handles all the big ones not covered by the'book')Henre assigns work orders and artfully handles difficult service customers-a very nice man. The shop techs are all very knowledgeable and professional. A delghtful place to do business all around. More

Henre Reitar was very helpful and kept me completely informed throughout the entire sercive process. Henre has always been very helful since my XF purchase. informed throughout the entire sercive process. Henre has always been very helful since my XF purchase. More

Bring my Jaguar for service every 5,000 miles and receive great customer service from Steve Palmer my service rep there. He always listens to my concerns and keeps the service on track from a time perspecti great customer service from Steve Palmer my service rep there. He always listens to my concerns and keeps the service on track from a time perspective More

LR3 had issues whilst driving, drove straight to dealership. I had no appointment but Adam made sure I had a ride home while they worked on my car that day. Always great customer service with Adam dealership. I had no appointment but Adam made sure I had a ride home while they worked on my car that day. Always great customer service with Adam. More

Service: Oil Change, Misc recall They provided a Service: Oil Change, Misc recall They provided a loaner which was a great car. Called me when service was complete. Easy and comfortable drop of Service: Oil Change, Misc recall They provided a loaner which was a great car. Called me when service was complete. Easy and comfortable drop off and pick up. More

As usual Henre' took terrific care of my situation. I appreciate that I can always depend on him for excellent service & results. I'm always happy to recommend Jag/ Land Rover & Henre' appreciate that I can always depend on him for excellent service & results. I'm always happy to recommend Jag/ Land Rover & Henre' More

Always professional... Rentals are always great cars... work is always completed on time. If I wait for my car, dealership is always a great place to hang out--WiFi, coffee, snacks... always a pleasure. work is always completed on time. If I wait for my car, dealership is always a great place to hang out--WiFi, coffee, snacks... always a pleasure. More

Excellent service from the time I entered the service garage until the time I left. Friendly greeting, service techs (Nick and Adam took care of me immediately. Mechanic (Joe) came out to describe proble garage until the time I left. Friendly greeting, service techs (Nick and Adam took care of me immediately. Mechanic (Joe) came out to describe problems and offer solutions - very clear and friendly. Did more than scheduled yet vehicle was ready ahead of time. The service at Land Rover is the main reason I have been driving Rovers for nearly 20 years. The vehicle is very good for my needs, but the service that Floyd and his crew provide has been consistently excellent the entire time. John Weidt, Baraga Land and Timber Co. More

Jerome is always very helpful to me whenever I need to bring my vehicle into the dealership. I was greeted as soon as I entered the room and I felt taken care of. Jerome has helped me whenever I have come bring my vehicle into the dealership. I was greeted as soon as I entered the room and I felt taken care of. Jerome has helped me whenever I have come in and I feel as if he actually remembers me and that makes the visit that much better! More

As represented by Adam Nelson, it is a fantastic service dept; we purchase cars there due to the long standing treatment we have received. It makes owning/leasing a completely different experience at this d dept; we purchase cars there due to the long standing treatment we have received. It makes owning/leasing a completely different experience at this dealership. Thumbs up all around! More