Jaguar Land Rover Minneapolis - Service Center

By far the best service dept. a customer can ask for. Tom is the best of the best. From being extremely knowledgeable, friendly, professional, and explains things along with perio a customer can ask for. Tom is the best of the best. From being extremely knowledgeable, friendly, professional, and explains things along with periodic updates on the process. Tom is who I go to all the time. I will rate him 10 stars out of 5. More

Always friendly service. They went above and beyond to help with an out of warranty problem. They went above and beyond to help with an out of warranty problem. More

Their customer service was top notch. Courteous & respectful. They know what they are doing! Great job guys Courteous & respectful. They know what they are doing! Great job guys More

The service was very solid. You listened to our concerns and the work was done in a timely basis You listened to our concerns and the work was done in a timely basis More

I am a new customer to your service center. In oct/Nov I came in 3 times. Top notch customer service from Adam and Pat. I appreciate the great communication, ability to text vs call, and the sh In oct/Nov I came in 3 times. Top notch customer service from Adam and Pat. I appreciate the great communication, ability to text vs call, and the shuttle rides. More

Excellent service from arrival to departure . My car was expertly services and quite clean when it was returned. My car was expertly services and quite clean when it was returned. More

My car was in for service last Tue, 11/14. I waited was quick and I was on my way! I waited was quick and I was on my way! More

The Service team went above and beyond my expectation in preparing my new vehicle. One part was not available, so ordered. Once in unfortunately the next opportunity for service to install was more than a m preparing my new vehicle. One part was not available, so ordered. Once in unfortunately the next opportunity for service to install was more than a month out, but hopefully all will go well once my appointment day comes. More

It was great Was great that car got done on time Wish they told me what other options I had if I needed new tire.. Could I purchase the tires somewhere else and bring them in? they told me what other options I had if I needed new tire.. Could I purchase the tires somewhere else and bring them in? More

My overall experience With this dealership has been sad to say the least. Zero service after the sale. Given the cold reception and service I was given I will no longer buy a Jaguar/Land Rover or any oth to say the least. Zero service after the sale. Given the cold reception and service I was given I will no longer buy a Jaguar/Land Rover or any other vehicle from any Luther owned dealerships. More