Jaguar Land Rover Minneapolis - Service Center

Mediocre experience with service consultant I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service co I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service consultant this last visit. He was somewhat abrupt, and not especially discerning to me. It may have been just my perception this day, but it was a less than pleasant experience. More

Sevice/repair for a 2000 XKR The service advisor Jerome Bauer did an excellent job of explaining what the problems were, and what was required to fix them. He promised to update The service advisor Jerome Bauer did an excellent job of explaining what the problems were, and what was required to fix them. He promised to update me on progress by phone over several days, and did exactly that. He made promises and kept them which was much appreciated. The actual cost was also a little lower than originally indicated, a nice surprise! More

Great experience Service was great from the minute you pull in. Friendly staff greet you right away and sit down with you to discuss the issue with your car. They are Service was great from the minute you pull in. Friendly staff greet you right away and sit down with you to discuss the issue with your car. They are very nice and understanding. Their waiting area was clean and had lots of different beverages to choose from. Overall my experience was great and would definitely recommend getting your service done there. More

Nice and easy Henre and the guys at Jaguar do an amazing job. They go above and beyond just answering the phone and auto repairs. They always accommodate my busy Henre and the guys at Jaguar do an amazing job. They go above and beyond just answering the phone and auto repairs. They always accommodate my busy schedule and explain in detail what needs to be repaired. I would say a good part of buying a new car is knowing and liking the dealership. Thanks guys! Brian Setzer More

Two thumbs up. This was my most pleasant service experience ever. Jerome put every service advisor I’ve worked with to shame. He got me in, out and taken care of e This was my most pleasant service experience ever. Jerome put every service advisor I’ve worked with to shame. He got me in, out and taken care of expeditiously, professionally and in a friendly manner. If you get the opportunity to clone him - take it Thanks you, Steve Doyle More

Service Needed replacement of parts and update on known vehicle isssues. Wish Land Rover has been proactive in telling about these known defect. Thank you ver Needed replacement of parts and update on known vehicle isssues. Wish Land Rover has been proactive in telling about these known defect. Thank you very much More

Snow tires removed, oil change, brake pads/ rotors replaced Customer service was excellent Quality repair & maintanence work was done on my vehicle. It was done when they said it would be done. Nice to have Customer service was excellent Quality repair & maintanence work was done on my vehicle. It was done when they said it would be done. Nice to have a loaner car. More

great service Ryan in service really listens to your needs and got my car fixed asap as promised! I really recommend Jaguar Minneapolis for all your service needs. Ryan in service really listens to your needs and got my car fixed asap as promised! I really recommend Jaguar Minneapolis for all your service needs. More

2010 XKR Service I had just pulled the car out of storage from the winter and was due to bring it in for the 75k service. The only issue I had was the convertible wasn I had just pulled the car out of storage from the winter and was due to bring it in for the 75k service. The only issue I had was the convertible wasn't going down. I did have the car on a battery tender after the battery was too low to start the car. Car started fine in the spring but the top wasn't working. Easy issue, the trunk panels weren't in the correct position for the top to go down. They fixed that with no extra charge. I did have some other questions about the car that I wanted to talk to a mechanic about. I was assured that wouldn't be an issue but I never did have the opportunity to speak with one. The mechanic that did the work wasn't scheduled to be in until later that morning and said it would be no problem speaking to another mechanic. Didn't happen. That was a disappointment. Yes, I know I can call the service department and speak with knowledgeable people, but sometimes you need to see them face to face and point out very specific things. More

Recall on Velar Done in a professional manner. Liked the on-line service. would prefer a similar loaner car next go around but that's being picky thanks. Done in a professional manner. Liked the on-line service. would prefer a similar loaner car next go around but that's being picky thanks. More