Jaguar Land Rover Parsippany

Long wait and bad service This is second visit to this dealer for a service. On my first visit - the service advisor knew brakes needed to be replaced, but he didn't call to ch This is second visit to this dealer for a service. On my first visit - the service advisor knew brakes needed to be replaced, but he didn't call to check with me if they should go ahead with the work. I was told when I picked up the car that I would need to come back in soon to get them changed. Also the "service due" system message was not reset. On my second visit - I was given an appointment for 12 noon and told oil change service will be about an hour. I've been waiting 2 hrs now and they haven't even started the work. The service advisor hasn't even bothered to update me on the delay. Worst service ever. Better off going to Pep Boys / Sears Auto. More

Portelli Everyone was very accommodating , I think TJ should call lisa when he as time to go over the vehicle again. It was a little bit overwhelming at deliv Everyone was very accommodating , I think TJ should call lisa when he as time to go over the vehicle again. It was a little bit overwhelming at delivery. TJ our salesman was the best but some additional time would be greatly appreciated. Call Lisa at 973 809 3447 Thank you in advance Jim Portelli More

Positive experience There was no pressure to "make a deal", which allowed us to focus on finding the vehicle and options that was "right" for us. A very pleasant experien There was no pressure to "make a deal", which allowed us to focus on finding the vehicle and options that was "right" for us. A very pleasant experience. More

Visit to pick up my car Excellent, profesional team who did all they could to help me with the car. I was explained all in detail, my concerned were addressed and my questio Excellent, profesional team who did all they could to help me with the car. I was explained all in detail, my concerned were addressed and my questions were answered. I was very satisfied with the service and with my new car. More

First Rate Service I couldn't have been more satisfied. The guys at Paul Miller exceeded my expectations at every single level. A+++. The have earned a customer for l I couldn't have been more satisfied. The guys at Paul Miller exceeded my expectations at every single level. A+++. The have earned a customer for life... More

Outstanding Customer Service The most professional dealership I have ever experienced. Customer service is a 10! If you are looking for white glove service this is the place! I hi The most professional dealership I have ever experienced. Customer service is a 10! If you are looking for white glove service this is the place! I highly recommend you experience it. More

Brake repair Mike in service was very helpful and efficient throughout the process of our LR4 repair. I will continue to service our truck at Land Rover Parsippany Mike in service was very helpful and efficient throughout the process of our LR4 repair. I will continue to service our truck at Land Rover Parsippany. More

Unexpectedly amazing We came in not really thinking we would get a car but TJ was very knowledgeable in the product and was able to really get us the deal we wanted. Amazi We came in not really thinking we would get a car but TJ was very knowledgeable in the product and was able to really get us the deal we wanted. Amazing car, TJ was amazing. More

Well done They delivered a loaner vehicle, did some warranty work and serviced my car w/o any drama. I even had a cup of coffee while they got my car. Thanks a They delivered a loaner vehicle, did some warranty work and serviced my car w/o any drama. I even had a cup of coffee while they got my car. Thanks and well done Brad More

Super! Great, timely, super, courteous service! No problem with scheduling appointment as well as receiving a loaner car during that time. Would reccomend t Great, timely, super, courteous service! No problem with scheduling appointment as well as receiving a loaner car during that time. Would reccomend this dealership highly!! More